Subway — Restaurant in North Bay

We visited Subway on Sunday evening and had a disappointing experience with the service. We ordered three different subs, and when I asked the employee if he would grill mine after adding the sauce, he said yes. However, when my friend asked the same question about her order, he suddenly said the grill wasn’t working properly and that the bread might stick to it. My friend decided not to grill hers, but I said I didn’t mind.

He then moved on to the third order without asking whether it should be grilled. When we reminded him, he refused, saying it would make the sub soggy. On top of that, he didn’t mark any of the sandwiches. When we asked him to label them, he responded, “Can you figure it out yourself? Because I’m not sure.”

This lack of consistency and customer service was frustrating. I hope the management addresses these issues to improve the experience for...

Today,I had a great experience at Subway recently. The place was clean, the ingredients were fresh, and the overall service was smooth—but what really made my visit stand out was the exceptional service from one of the staff members. I asked for her name because she was so kind and helpful, and she smiled and replied but i forget her name , so sorry for that.

she was incredibly cooperative while making my sub, patiently listening to my preferences and making sure everything was just the way I liked it. Her service was truly excellent—much better than others working alongside her. She always greets me with a warm smile, and that personal touch makes a big difference. Thank you for your services and I would love to come back...

Very bad experience, not even good service. I bought footlong chicken sub and she put all the chicken on one side and then one side only bread. When I asked her to correct it with the extra chicken or anyhow. She said it will cost you extra. She charged me 5 dollar extra for chicken without any vaild reason. Nobody gonna eat footlong subway with 6 inch chicken only. 😂

Later on. Asked her to open the washroom. She didn’t even response. We have to just leave the store. Should better teach them, how the sandwich artist works and how to do customer service. Not even...