This was my second time dining at this restaurant and I was extremely disappointed with my meal. I am gluten free and it is difficult to find restaurants, so when I came here after Christmas with my family and had the gluten free pizza and Caesar salad I was super impressed. My meal was delicious, with no cross contamination and my family was super happy as well. I returned today to celebrate mine & my sister’s birthdays and was told there was no gluten free dough available for pizzas, so I opted to have the Caesar salad again but with a pasta dish. The caesar salad was not very good at all this time. It was made up of all the yellowish inner leaves of the romaine lettuce with some brown patches on the lettuce and there was no shaved Parmesan cheese on the salad, it was sprinkled on top. The waitress forgot to add the bacon, so brought me out a little dish to add the bacon into the salad myself. It was not very appetizing compared to my first visit and at $16 (with added bacon) it was very disappointing. As well, the pasta dish that followed was awful. The plain gluten free pasta was cooked well but the penne primavera dish was filled with way too much sauce, tons of stringy, bitter spinach pieces (over 3/4 cup full) and disgustingly soggy zucchini and pepper pieces with no broccoli, just broccoli stems. Our reservation was for noon, so I don’t think the sauce was fresh. Especially with how soggy everything was in the dish. I tried to eat it even though I was not impressed until I bit into something that was so hard, my sister actually thought I had broken my tooth. She heard the noise from across the table. That turned me right off. I told the waitress and she took the pasta dish off my bill and apologized but it ruined my lunch date and I was angry to have paid over $70 (including tip because it wasn’t the waitresses fault) for my sister to have a salad and small pepperoni pizza (which thank God she enjoyed) Unfortunately, I am not sure I will ever go back again which is disappointing, as there are not too many restaurants I trust being celiac. I probably should have spoken to the manager but didn’t want to upset my sister, as she already felt bad that I didn’t get much of a lunch considering I was the...
Read moreExquisite Food, Outstanding Service - Sarah is the Star!
Rating: ⭐⭐⭐⭐⭐
I recently had the pleasure of dining at Il Fornello's in Oakville, and I must say, it has quickly become my new go-to spot. The impeccable service provided by Sarah truly made my experience unforgettable. She not only went above and beyond to ensure my dining experience was perfect, but her extensive knowledge of the menu and wine pairings added an extra touch of excellence.
From the moment I walked in, Sarah greeted me with a warm smile and made me feel right at home. Her pleasant demeanor and genuine passion for her job were evident throughout the evening. She effortlessly guided me through the menu, providing fantastic food recommendations that suited my taste perfectly. Her expertise in suggesting the best wines to complement each dish truly elevated the dining experience.
Speaking of the food, Il Fornello's delivers nothing short of culinary bliss. The chef's dedication to crafting delectable dishes is evident in every bite. The restaurant's cleanliness and attention to detail further add to the overall ambiance, creating a pleasant and inviting atmosphere.
One hidden gem I discovered during my visit was the homemade hot sauce, a delightful surprise not listed on the menu. Thanks to Sarah's thoughtful recommendation, I indulged in this flavor-packed addition that took my meal to new heights. Trust me, it's a must-try!
Notably, the staff at Il Fornello's, including the accommodating chefs, were more than willing to cater to any special requests I had. They were attentive, friendly, and displayed a genuine passion for ensuring their guests' satisfaction.
In conclusion, Il Fornello's is a treasure in Oakville, and Sarah's exceptional service truly sets it apart from the rest. Her delightful personality, extensive knowledge, and genuine care for her customers make every visit an extraordinary experience. I wholeheartedly recommend this restaurant to anyone in search of remarkable food, superb service, and a memorable dining experience.
Thank you, Sarah, for your stellar service and for making my visits to Il Fornello's so enjoyable. I'll definitely be...
Read moreThe food was alright. We had the bruschetta and the gnocchi. The bruschetta was good however it had a little too much raw onion, but I think that is just my personal taste. I did not like the gnocchi I had however, the pesto was weird tasting and not a traditional style of pesto like I had expected. The vegan caesar salad was quite nice though. Our bill for bruschetta, a small caesar salad, and two pastas came to $90 without the tip. Considering we didn't order drinks, we thought this was a bit pricey for the "okay-ish" food.
The thing that was really disappointing however was how rushed we were. The waiter sat us and within 2 minutes was back and asked us if we wanted to order. We hadn't even put our menus down yet and didn't really get a chance to look at them. We ordered appetizers first and he left, and then again, within about 2 minutes he was back to take our entree order. We got our food and by the time we left, we had only been there for 40 minutes and ordered an appetizer, salad, and main course all at different times. When I had booked the person I spoke to made me aware that we would only have the table for 90 minutes, which I was completely fine with. But our experience was so rushed that we didn't even spend half that time there. I understand they are trying to get people in and out with COVID, but I would rather have just not gone then to have my lunch rushed like that. Not to mention that it was lunch time, 2pm, and the restaurant was quite empty.
There was also a table of 5 sitting across from us that was walking around the restaurant without masks taking pictures, and when they got up to leave they were about 1 foot away from our table, again without masks on.
I don't think I'll...
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