Royal Garden Oakville — Restaurant in Oakville

Disappointing First Visit with Family

I recently visited this restaurant with my family for the first time, and unfortunately, it was a thoroughly disappointing experience. While I was expecting a pleasant meal, the reality was far from it.

The most glaring issue was the cleanliness, or rather, the lack thereof. The restaurant was filthy from top to bottom. The tables, seats, and floors all appeared as if they hadn't been cleaned in a long time. The soy sauce and other condiments on the table were so dirty that we couldn't bring ourselves to use them. Even worse, the sides of the tables were coated in old, crusty food residue, which was extremely off-putting. The presence of flies buzzing around only added to the unsanitary conditions.

Despite visiting on a weekend, when one would expect the place to be busy, the restaurant was eerily empty, with only my family present. Even with no other customers, the service was incredibly slow. This made the whole experience even more frustrating.

As for the food, it was mediocre at best. The quality was far below what I’ve come to expect from Hakka cuisine. There are many other Hakka Chinese restaurants in the area that offer far superior food, and I would strongly recommend exploring those options instead.

Overall, this restaurant needs serious attention to both its cleanliness and food quality. Until those issues are addressed, I cannot recommend...

A disappointing experience after having a great one at lunch a couple of months ago....it was extremely cold in the restaurant (maybe 16C) and we asked for the temperature to be turned up or we wouldn't be able to stay, it was that cold...it was only turned up minimally so the majority of us had to keep our winter coats on. The chair seats were cold to the touch and when we left, our purses, phones, etc. were all very cold to hold, that's how cold it was! The lighting is too bright taking away from the ambience we had hoped for with my hubby's birthday dinner. They had NO BEEF AT ALL for any of the dishes, and then NO SHRIMP (except for what was already in the fried rice), which made it challenging for some who don't care for seafood or fish, meaning we had to stick with chicken for everything. The General Tao Chicken, the Basil Mango Vegetables and the Cantonese Chowmein were all literally swimming in sauce, likely 3-4 times as much as needed making it quite unpleasant to eat with it all so dripping in sauce. It would also be great if there was a liquor license, even just beer and wine? as this was for a birthday. I'm not sure what to do with all of this, whether to call the manager, go back or not and give the place another chance...

Calling all Hakka cuisine aficionados! Prepare your taste buds for a flavor explosion at Royal Garden Oakville. Nestled in Oakville, this hidden gem boasts the pinnacle of Hakka-style Chinese cuisine.

From the moment you step through the door, you're greeted by the warm smile of the lovely girl at the counter, whose exceptional service sets the tone for an unforgettable dining experience.

But let's talk about the food – oh, the food! Every dish is a masterpiece of flavor, with the quality and quantity leaving you nothing short of impressed. And let's not forget the soup – it's not just good, it's downright extraordinary, earning the title of the best you've ever had.

Consider Royal Garden Oakville your new go-to destination for all your Hakka cravings. Trust us, once you've experienced the magic of their culinary delights, you'll keep coming back for more!

Happy eating...