Swiss Chalet

This has to be the worst Swiss Chalet in Canada! I waited more than an hour at the takeout to get my food! And when I got it it was cold! Stay away from this Swiss Chalet! People that work there don't give a damn about you once they take your money.

I visited Swiss Chalet in Belleville Ontario one more time and let me start by saying this is the second review on this place I do and it only gets worse! This is definitely the worst Swiss Chalet in all of Canada I can assure you of that, they have employees that don't care and don't like working! I went there at the takeout section because I had placed an order online and when I got there to pick up my order, the lady that I will include a picture of, was working there, she was the same lady that made me wait just over an hour the last time I was there! She says to me "I'll be with you in 2 minutes" because she was with another lady, there was only one person there at the takeout who was in front of me and that was it there was nobody else there it was empty, nevertheless, 2 minutes turned into 20 minutes before she asked me what I was there for and I told her You waited 20 minutes to ask me what I'm here for? I told her "to pick up my order" she said fine it should be ready soon, only to come back 10 minutes later to tell me or ask me rather what was my order we can't find it? Can you believe this? This is a half hour later she did this, She could have told me this initially not way to half hour!! ,And I had other food in the car that froze to death and went to waste! Remember, we're in the middle of winter now so the food getd cold quickly! This person does not like her job! She walks lazy, She works lazy, drags her feet, You can tell she doesn't like to work!

I have no idea if this is a franchisee that owns this Swiss Chalet or if it's a corporate store, but regardless, I will be filling a complaint along with my previous bag experience with her to corporate head office asking them to remove this lady from her position! She couldn't care less about takeout yet they have her working at takeout and most of the time it's just her!! Last time I was there I wasn't the only one waiting for an hour so I wrote a review and there were more people there too waiting just as long as me.

The order I was picking up wasn't even for me I will never order anything from this restaurant after my first experience let alone after the second one! It was for two old ladies that I have at home my mother and my mother-in-law and the food that was in the car froze for one of the two ladies unfortunately so money down the drain!

The laziest animal on Earth is the sloth. Sloths are mammals that live in the forests of Central and South America. They have a very low metabolic rate, which makes them move very slowly and sleep for up to 20 hours a day!! So I'm willing to bet that in a previous life this lady was a bloody sloth!!

So I pre-warn you, stay away from this Swiss chalet at least at takeout because if you go there and get served by the same lady you will be waiting a very long time and I mean very long!