Oriental House Restaurant — Restaurant in Ottawa

My husband and I love this place. I've been going here for 5 years now. Once, when I moved away from the neighbourbood and tried another Chinese restaurant, the difference was incredibly disappointing, so I'm back and staying! This is why: the food is plentiful, fresh, reasonably priced and well cooked. Kudos to the chef - he's good! I'm always impressed that even the vegetables are never overcooked (broccoli a nice bright green, carrots a strong orange as they should be). We always order combos for pick-up and they're always ready fast. The owner and her daughter are lovely ladies, polite and friendly, a pleasure to deal with. Can't eat indoors right now due to COVID restrictions, but they have a nice spacious dining room, too. We tried eating in once and enjoyed our meal and the server's good service. The restaurant is located below street level, so there are stairs to contend with, for those who may find this challenging if planning to visit. Update 2024: Our last 2 meals there were not that great. The food was not prepared up to their normal high standards (veggies not fresh, shrimp not deveined, steamed rice seemed old). I've been coming here for 8 years and will be going back one more time because I want to give it another chance - they've earned my loyalty over the years with normally excellent, fresh food and wonderful...

I honestly don't know how this restaurant can have any close to 3 stars. I went here by myself cuz I was just craving chinese food. I got the snow pea medly with white rice and an egg roll with the option to upgrade to a spring roll and fried rice. I asked for both upgrades and she brought me my plate with white rice instead of fried. I told her that I had asked for fried rice and she said..NOTHING. So I said, "Could I maybe just get some fried rice on the side?" Without a word she took my whole plate away and I had to wait another 15 mins for my food.. But that's not even the worst of it.

I still had a full plate of food but I needed to go to the washroom. I didn't want to leave my bag behind since I was alone so I took it with me. I went up to my the girl there and asked where the washroom was. When I came back..my table was completely CLEARED and my food was GONE.

I was offerred nothing else, received NO discount or anything and still had to pay full price. I did not leave a tip. I will not be back. And I do NOT...

Decent Chinese food. We ordered here because it was a block away and we didn’t want to pay delivery fees.

The food was decent. I would have preferred open ended egg roles, but the old school ones were good but not crispy enoughZ

Chicken so guy with pineapple sauce was a flashback to the 80s for me and was quite delicious.

Sweet and sour pork was as expected. Nothing out of the ordinary but tasted good and well priced.

The chow Mein was a hit with most, and for the money, was a large order.

They were fast and courteous for pickup.

Only issue I encountered was the website for ordering never seems to work, and when I called l, the only person available to take orders had a strong language barrier and kept repeating that they didn’t know how to work the computer. Took longer to place the order on the phone than it did to...