Starbucks — Restaurant in Ottawa

I don't want to complain about Starbucks; in fact, I am a regular customer on this branch, but today at 3:10pm on October 4 I ordered two regular iced hazelnut oat shaken espressos, and they were extremely bitter with far less cream than the ones I usually get. The same afternoon I ordered an iced pecan crunch oat latte at the same Starbucks, and it wasn't that terrible as the iced hazelnut oat shaken espresso, but it still lacked cream compared to other times. The name of the barista is Kee who made the coffee for my orders today. Look, I don't want something bad to happen to her career of course, but I want you to make her aware that the coffee today was not up to the standard. It is extremely rare that I will get bad coffee in this branch but today the coffee on both occasions wasn't up to standard. And Starbucks coffee is not so cheap. I am sorry for the ranting, I really did not want to do that...

Wow! What an unfortunate experience. I have a full time job in the mall and go to this Starbucks at least once but often twice a shift. Yes they get busy and the staff is occasionally grumpy but tonight’s visit will be my last. Their machines aren’t working for debit and credit that’s fine I asked if I could still use my Starbucks app and the guy at the cash rolled his eyes.. sighed and said yes. That’s fine I brushed it off I ordered my drinks and then was waiting he then turns to the girl working bar and starts complaining customers (myself included) like we aren’t even there. Keeping in mind this is a kiosk and we can hear everything he is saying. That kind of attitude is never acceptable especially when there are customers present. Looks like second cup on the first floor will be getting my business from now on. At least they are...

Super upset with the customer service. My drink was ready all the barista had to do was put the lid and pass it to me but she waited to finish another drink for a customer who was after me. cleaned up the area a bit and then gave me my drink after 4 mins delay when it was already ready. I am upset because I gave a tip on my order and expect good service.

The other thing that happened was the I wanted to place a 2nd order and the girl who started taking ky order turned back to talk to his co workers and made me wait 2 mins in the middle of the already started order. Just these tiny things upset customers. either don't start with the order if you are not ready or don't be insulting when you...