Subito Sandwich — Restaurant in Ottawa

I love the staff and food at subito but I’m going to have to stop going there unfortunately. On at least 3-4 occasions I’ve found several 2-3 inch dark hairs baked into my sandwich bread, in the cannoli, wrapped in the sandwich etc (I think men’s hair from the head or someone with very long arm hair). I tried to call and inform them but they didn’t seem to take the matter that seriously. They need to practice better food safety and hygiene. I know with certainty that the hair I have been finding isn’t mine because it’s actually deep into the pastries and bread at times or wrapped into the sandwich. I also don’t have short dark straight hair. My most recent sandwich was the last straw, I found three separate hairs in the wrap and one in the sandwich. This is quite sad because the people are super friendly, they’ll give you dessert for free at times as a nice gesture, the prices are reasonable, the ingredients are fresh, but this will now make the 3rd time of 10 visits where I’ve had to throw out my food because I find someone’s hair in it. I don’t believe I’m the only one…but since they are such a gem, people may be scared to give the feedback. That or I’m just unlucky re. subito sandwiches...

Hot and cold deli sandwiches that hit your taste buds the right way!

My family and I, as well as friends regularly eat at Subito.

The sub sandwiches are really tasty, using excellent qualiy deli meats and toppings. The bread is good great and very filling!

They also have a good selection of common and a few uncommon soft drinks and other drinks, as well as chips and such. They also have a few tasty sweet pastry and other treats.

I had the spicy shredded eggplant recently and, although I am not an eggp[lant fan in general, I would eat them again from here and in this style. Very yummy indeed!

The in-house eating area is small, only having a few stool seats by the window, but they are comfortable and the eating area is always sufficiently clean. They play nice music that one would expect. I've met the owners serving a couple times, who are among the workers there. They are always pleasant, professional and helpful, as are the staff. Pricing is fair and what you'd expect. They sell most of the things you'd expect in a small operations deli type sub sandwich restaurant.

Overall, a really nice experience. Sorry, no pictures, I ate the sandwiches before I...

I was procrastinating on leave an overwhelming positive review previously, but after attempting to order from them again, I was met with a disappointing news that provoked me to leave a less than stellar review immediately.

Throughout the course of multiple orders, the quality of Subito's products had a notable significant decrease in quality, as well as product's size. But I've excused it as "anyone can have a bad day or two".

But upon the most recent order, I've noticed some of their products has hiked their price increase, up by 100%. This was inexcusable, deplorable greed.

The line that made Subito Sandwich a superior choice, began as better quality, and even better pricing. But now they've sunk and went below the line that made them special against other competitors. Subito has by their own hands, made themselves into just another mediocre sandwich shop with prices that does not compete with its competitors.

I thought Subito Sandwich could become one of the local business that I'd frequently support, but unfortunately with its latest development, it's now a business I will no longer return to. Was good...