OROLO Restaurant + Cocktail Bar — Restaurant in Penticton

I came out for a Mother's Day meal and celebrating my being in remission after a long battle of cancer. My partner was unable to join me so I text him throughout meal and finally was able to speak to him on the phone after I paid my 95$ bill and left 100$ tip. Not sure why staff came over and actually told me to leave and have my conversation elsewhere. They insisted we were arguing but we were not. Just having a conversation. On after the other going through 4 people in total coming over to my table repeatedly harrassing me and interrupting my phonecall. I kindly asked them to please allow me to have my visit just like the only 2 other people were having in the restaurant. They refused and continued to surround my table and insisted that I leave. Someone from the back a trainer chef cameout and was right in my face and very confrontational and asked me to leave. I asked him why I had to leave as i wasn't doing anything wrong. I also stated that about 3 nights ago I was there and another table having fun, decibals over a conversation but noone asked them to leave. I was being bullied by staff and just because I was alone( a mom) on Mother's Day celebrating my remission of a long battle with cancer and talking to my significant other on the phone as we couldn't speak earlier because of his location of work. Who dictates how or what I can have a conversation about and asking me to leave ? Exceptionally inconsiderate and the fact I go there on a regular basis makes it even worse. The chef even went as far to push my leftovers with his hand all the way across my table towards me telling me to leave. I was beside myself leaving there and disgusted with the bullying. There was 5 people surrounding my table at one point. Very embarrassing and degrading.. this should never happen. They also provided a card for me to reachout to their boss and then told me they were on holidays. I have large groups of business associates and I was looking forward to bringing them here on our business dinner but I'm afraid that there will be more intimidation and bullying and control going on by staff that don't respect another's space even if it is on a phone. Am I not allowed to have a conversation on my phone if my loved one is.not present to celebrate? Why should I be bullied and accused of having an argument when that's not what was happening at all. They insisted that they were hearing arguing. I told them it wasn't. Why are they allowed to ask you to leave when I was having my visit...

The ambiance was great, with dim lighting and tasteful decor creating an inviting atmosphere. It seemed fairly quiet for a Saturday evening with many open tables.

From the moment we stepped in, the service was nothing short of excellent. The staff's attentiveness from taking our coats, getting us seated, and knowledge of the wine/food menu added to the overall dining experience.

However, while the service and ambience exceeded expectations, the same cannot be said for the culinary aspect. We were super stoked about the menu. My wife is a huge fan of beef tartare and I love dry-aged beef. Some dishes lacked the depth of flavor promised on the menu, that combined with the price left me with a sense of mild disappointment. Starting with the Maple sour cocktail. It was great but as you can see from the photo it seemed to be missing the candied peppered bacon from the description. We had a sample of the Meritage and Cab Sauvignon wines, both were excellent, smooth, and complex. Very difficult to decide between the two. We chose the Meritage and it did not disappoint. We shared the beef tartare. We were hungry and finished it all but it wasn't the best we've had in the valley. The portion seemed small and the presentation underwhelming. It wasn't terrible by any means but we do prefer a chopped texture over what seemed like course ground beef. Egg yolk will beat whatever cured yolk dust was on it 9 times out of 10. My wife ordered the short rib and she said it was great. It looked amazing and she didn't even share any of it with me. I ordered the dry-aged striploin with beef tallow fries. It was cooked to order, lacked a good crust but tasted great. I am questioning if it was really dry-aged though. I was really excited to see some dry-aged sub primals in the display case they had but it was empty. I've been dry-ageing cuts at home anywhere from 30-120 days but really wanted to go out and enjoy the convenience. The striploin seemed to lack the concentrated beefiness, tenderness and that signature dry-aged flavor or funk.

Despite the dry aged let down at Orolo(I have to see it to believe it I guess) It remains a venue worth considering for those who value exceptional service and a refined atmosphere. I'll definitely consider stopping in for happy hour, a free visa infinite tasting or splurging on a steak again if I see it in the...

A very beautiful restaurant. Servers were polite but very slow. It was clear they were short staffed as there were only 2 servers running around, seating people, and preparing drinks. When asked what we wanted to drink we weren’t ready yet, the server left to give us more time but didn’t return for almost 20 minutes… I asked for a sweet drink recommendation and was told “I don’t know, I don’t know what you like.” My husband got the Maple Bacon Sour and we would not recommend, we watched the bacon get heated up with a lighter behind the bar and then dropped on the bar counter and put back onto the drink. The bacon smelled and tasted like butane and was extremely gross and unappealing. The crispy cauliflower and crispy brussel sprouts were quite tasty but lacked any sort of presentation. My husband got the fish special and although the fish was cooked well, it was just a plain unseasoned piece of fish on top of plain boiled potatoes… the cabbage and pea purée were tasty but there wasn’t much of either. I had the braised short rib and it was the toughest and fattiest short rib I’ve ever had. I kept gagging because of how much fat was in each bite. It was plated with a bunch of what tasted like boiled unseasoned vegetables and plain mashed potatoes. It also took over an hour for our food to arrive so we just ate what we had and got out of there, as we didn’t have time to complain and wait for something else to be made as we had to get home to our sitter. We wanted to go somewhere fancy for our first date night out since having a baby and we were extremely disappointed. Would have had more flavourful food if we had gotten fast food. We definitely won’t...