Pizza Depot — Restaurant in Regina

Ordered online the other night as I was having friends over. One of which is celiac and they offered gluten on the menu. After putting through the order online. I waited 25 minutes before leaving as it was a larger order. I get there and the woman working said she didn't receive an order. So after showing the email I recieved, she said she would start on it. She started taking pictures on her phone so she would have it and said she would get started right away. I then confirmed that one of those pizzas would be on gluten free crust. She told me that the owner of the business wanted to keep the option online available but wouldn't keep the crust in stock.... I told her to just not worry about it and I would go somewhere else. She seemed flabbergasted that I didn't want the rest of my order. I said, the whole reason I ordered from you is because you offered gluten free and had the ingredients my friend wanted.

The owner needs a good shake and some common sense. Don't offer something and not keep...

We went there around 4pm on 8 oct, the girl was so rude. It's looks like she is almost done for the day and do not want to take our order. Please hire good staff if you really want to run your business. We was here to order 3 pizzas but when we saw her attitude we just went back. 1- we called 6 times from different numbers but she didn't answered our calls. When we came in the store she was just chatting on the phone. 2- my husband ask her for tandoori paneer pizza and she said what toppings, i ask her for options and she replied just see on the menu with a bad attitude. Please do not work if you can't serve customer properly. I am really disappointed from pizza depot. I hope owner will take some actions...

Poor customer experience. Called the store to order pizza at 10 pm, we called couple of times and no one answered and online hours showed they close at 11 pm. Since we spent so much time deciding on the menu, we drove to the store to order and there were two employees cleaning. Upon reaching, they told us that they had shut off their ovens so we can't order anything. They had the open sign but wouldn't take any orders and closed everything before 10.30 pm and told me they were closing early today. I dont understand if they weren't busy and had closed everything why wouldn't they atleast answer the call and inform the customer or put up on their website. Utterly dissappointed with this kind of behaviour...