Pomona Coffee — Restaurant in Richmond

This is one of the best tea and coffee shops in Richmond and Vancouver. You can order a large teapot, which has fresh ingredients (I had lots of freshly cut ginger in mine). Many places I have been to do not put fresh ingredients in their pots like Pomona. Also, Pomona's tea pots rest on top of a little candle, which keeps the tea warm, and I have never seen this offered in other cafes around town. Pomona has a very large selection of coffee beans from around the world and this is the only cafe I have been to where you can try the really expensive and rare beans from around the world either by buying the beans or by buying a single cup of coffee. Buying a single cup of coffee made from the expensive beans means you can still try the coffee and yet pay a fraction of what you would pay if you purchased a whole bag of beans. The panini is delicious and comes with some pickles, and I thought the flavour combinations worked well. The atmosphere is relaxing with slow music and European style furnishings, and overall Pomona is a nice and quiet place to meet friends/family or do...

I like to try and give as many facts versus opinion on this review. Had the Earl Grey...it was Earl Grey enough to be said. Environment was nicely decorated and that's where it stops. Fact: they only take reservations, or at least yesterday was the case. 2. They sat us with 30 mins before closing. 3. At 6'oclock they close. (and this is where it goes down hill). 4. At 6pm they're closing, I get it. We were asked 6, please read that, 6 times within five mins prior 6pm that they were closing. At 6pm they TURNED THE LIGHTS OFF while people were still in the cafe'. Catching the hint, we felt awkward and left. In all my years on the planet I've never had lights turned off on me in a cafe' while drinking my $30 of overly priced earl grey tea. I'm sure the employees were only doing what they were instructed to do so its not on them...so this hopefully makes it to there management. Does anyone no if its "illegal" like an actual law or statute that you can't kick customers...

While the food was good, the service was quite under expectation. My brother walked in with a scarf mask and he wasn't allowed in, asked unreasonably to wear a medical mask! We asked if they provide one, they don't. So he ended up buying one from cross the street in order to join us. In such a situation, I would assume they at least offer free masks. Besides, I couldn't understand how a bill for a table can't be split, justified by: the system can't do that!

I'd suggest the people running this place to learn a bit from the surrounded restaurants how customers are kindly treated and their satisfactions...