Subway — Restaurant in Salmon Arm

I had a disappointing experience at this Subway location. As soon as I entered, instead of a friendly greeting, the staff immediately asked, "Are you here for an order pickup?" with no smile or positive attitude. When placing orders on the shelf, they placed two bags right next to each other, even though all other racks were empty.

I had ordered two subs, so I assumed both bags could be mine. I picked one up, read my name, and checked the second bag to confirm. From the back, the staff rudely said, "That’s not your order!" as if I was about to steal it. I quickly apologized with a smile and politely said "Thanks," but the employee didn’t smile back, respond, or show any courtesy. No goodbyes, no friendliness—nothing.

It was an unpleasant experience overall, and I won’t...

subway is a big brand name in food company and customers expect good service from them. today i went to buy my fav sub to the downtown subway in salmon arm with my friends. the manager (waj) was very rude. was not welcoming at all. looked like he doesnt even know about customer service, wonder how come he got the manager position there. me and my friends bought veg foot longs but the girl (rocelyn) was very impatient didnt smile even once. i wont go to that store anymore and i wont recommend my friends to go there. customer service people at Tim hortons, Wandy’s, KFC are far better. i dont even wanna to give a single star for their customer service. hope they will learn it in...

This Subway is quite small. Limited seating. Its usually not busy enough to run into an issue sitting down to eat. Everything is laid out well. The parking can be a little difficult sometimes, as one parking lot is strictly used for the fire department, and the other can be crowded with people getting insurance. The staff are efficient. I have not yet received food I did not like. The store is usually in an acceptable cleanly state. Some staff are chipper, others are rather quiet. Overall it is a good little place. I just live up the hill and will usually come here at least...