Fish on Fifth — Restaurant in Sidney

2025-08-17 This shop has wild swings in quality and service. We had avoided it for a number of years, then the last two visits were OK. They are now back on our avoid list. Starting with the online ordering. We thought this would alleviate some work stress by ordering online well in advance. As with any unfamiliar online interface, it took time to finally indicate what we wanted. Prior to executing the order, I was informed that there was a $2.00 service charge that would be taxed. If anything, a customer should qualify for a rebate for doing the work! I abandoned the order, phoned the shop, and ordered directly. They were not aware of a $2.00 online ordering charge?? Arriving at the order time to pickup, the order was ready as promised. I noticed a $0.25 cent bag charge , also taxable, and our order already in a paper bag. We had brought our own bag (trying to be envionmentaly concious). I was advised that this charge was "mandatory". Being an insignificant amount, I paid but checked later. If the customer provides a bag, the charge is not required. This failure to communicate accurate information reflects on their training. We had ordered extra tartar sauce. When we arrived home, we noticed it was not it the bag (which we would have noticed if we had put the order in our own bag). Once again I phoned the shop and there was an aplogy then told I would have to pick it up. Not feasible due to time (meal going cold) and distance. Negotiated a credit for the condiment. Quality. We both had ordered halibut. This is our favourite for fish and chips due to texture and taste. Unfortunately and with some surprise, both our pieces were rubbery, chewy, and tasteless. The coleslaw and fries were very good, but the poor quality of the fish spoiled the meal. We write these reviews not just to inform other potential clients, but to make shop owners aware that there are deficiencies that require attention. In the meantime, there are alternative shops in Sidney for Fish and Ships, and they will be receiving our business. Possibly someone could use our...

I recently visited Fifth on Fish for their gluten-free fish and chips, but unfortunately, it was an underwhelming experience. I ordered the GF cod fish and chips, and while I was excited to try a safe gluten-free option, parts of the fish were barely cooked, with some sections of the batter being doughy and raw. I could even see liquid bubbles coming from the uncooked batter. When I brought this to the chef's attention, he dismissed my concerns, claiming that cod is a squishier fish and suggesting I should have ordered haddock or halibut, which he implied would be denser.

As someone who has eaten my fair share of cod I've never encountered a "squishy" texture. I've had haddock, halibut, salmon, and sturgeon, and none of these fish ever had that raw, doughy feel when cooked properly—cod included. The waitress was sweet and kind, but the food quality really fell short of expectations, especially since gluten-free fish and chips are a rare treat.

Sadly, I won’t be returning to Fifth on Fish. I’d recommend to fellow gluten-free patrons to head to places like 6 Mile Pub, Oak Bay Fish & Chips, or the Fish Store on Fisherman’s Wharf, where they can enjoy safe, delicious gluten-free fish and chips without the disappointment. To top off my experience, I even found a hair inside the batter—an unfortunate cherry on top of a very...

I went here for dinner with my husband and my boys and we were seated and then took her 15 minutes to even get anything to drink then brought me my tea there was no sugar or milk on the table. Husband had to ask for it. Then she took our order when brought drinks then forgot about us. Very disappointing i ordered a buffalo chicken caesar salad to START with to share with my husband and boys as they were hungry. But didn't get the starter got it same time as our meal. So it pretty much went to waste but still charged us for it when my husband said we asked for the starter salad not for it to come with our meal she just said im sorry i misunderstood then she kept checking on other tables around us. Never once checked on us. I needed another tartar sauce had to ask different server for another. People who got there when we got our drinks got there drink order within 5 min of being there server kept checking on them. Very disappointing just because we are native doesnt mean treat us any different we paying customers. We are never going back to this place. I work at a resturant and we make sure in house orders are done then take out orders. We seriously waited 45 minutes for our food then no refills or getting checked on... want fish and chips come to sassys family resturant on Keating and west...