New Parmar Restaurant & Catering — Restaurant in Surrey

This business has established itself as a culinary gem, committed to providing patrons with a delightful dining experience in a conveniently accessible location. The restaurant takes pride in its thoughtfully curated menu, showcasing a diverse array of delicious dishes that cater to the discerning palates of food enthusiasts.

The ambiance at New Parmar plays a crucial role in elevating the overall dining experience. The cool and welcoming atmosphere sets the stage for customers to savor their meals, and the availability of decent seating options ensures that guests can relax and relish their dining moments with comfort.

What truly sets it apart is its unwavering commitment to affordability. In comparison to other Indian restaurants in the vicinity, New Parmar Restaurant distinguishes itself with its cost-effective pricing. This makes it an appealing choice for those seeking high-quality Indian cuisine without stretching their budget. The restaurant's dedication to providing good food at a reasonable cost has garnered popularity among both locals and visitors alike.

To conclude this restaurant not only lives up to its promise of offering good food in a convenient location with a cool ambiance and comfortable seating but also stands out by providing a more budget-friendly dining experience compared to other Indian restaurants in Surrey, British Columbia.

However, despite the restaurant's commendable quality, a notable point of feedback pertains to quantity. There is a sincere hope for improvement in this aspect, acknowledging that enhancement in portion sizes would contribute further to the overall dining satisfaction. This constructive feedback underscores New Parmar's commitment to continuous improvement and ensuring a well-rounded dining experience for...

I wanted to try a new Indian food place. I wont be back here again. I will share my pros and cons.

CONS: #1 issue was simply the lack of communication, it felt like we were not welcome at this restaurant. A first for myself to be honest. no one showed us to our table, nor did they mention we should seat our selves. server did not bring us menus, we had to get them from another table server did not take down the correct order, she just assumed when 2 of us ordered butter chicken that we only wanted 1. Rather than assuming why not ask? once our meal was over and they took the food, we waited and waited for the bill, eventually we asked one of the servers and she told us we should pay at the front. The server who took our food should mention this and not assume we have been there before. when we went to the front we had a hard time explaining that we wanted the bill split in 3. When they finally split the bill in 3, it appears the lady punching in the bill automatically added 15% tip to the bill. Rice Pilau was not very good compared to other places I have tried it and was pretty pricey.

PROS: Butter Chicken was good but could use more meat and smaller pieces as no knifes were provided. Garlic...

Updated Review:

It’s very disappointing to see your dishonest response to my genuine complaint. First of all, your claim that I behaved rudely is completely false — I was with two friends and we were respectful the entire time, despite the poor quality of food we received. The cucumbers were clearly old (photos were shared), and the naan was stale. If you truly served fresh food, you wouldn’t need to defend yourself with false accusations.

Also, one of your own staff members, Jaspreet Kaur, privately admitted that you sometimes serve old or leftover food. I didn’t even ask for a refund — I just expected clean, fresh food like any customer should.

Instead of apologizing or taking accountability, you’re trying to cover up your mistakes and blame the customer. If you continue denying the truth, I will keep reporting this and escalate it further — including reporting to CBSA if needed — since you seem to be misusing your business and staff responsibilities.

All I expected was fresh, hygienic food and honest service. You failed to...