Sri Nallan Anjali Indian Kitchen — Restaurant in Surrey

I tried to avoid giving a bad review the first two times, but after being disappointed a third time I cannot hold back anymore. The first day you made us come all the way after I even called and confirmed that biryani was available, only to find it was not. The second time we ordered “Chennai Biryani” and “65,” and the third time it was “Prawn Chettinad.” Every time, you have deceived customers by using South Indian names for dishes that taste nothing like what they are supposed to be. The biryani was not biryani at all—just pulao that even a simple homemade Chennai biryani would easily beat. The so-called 65 was soggy and tasted like Manchurian, and the Chettinad prawn curry was just another generic North Indian gravy. Do you even know the spices and methods that define a true Chennai biryani or a Chettinad dish? If the chef has never tasted Tamil Nadu food, then why mislead people by using those names? Maybe the people giving good reviews have never eaten real Tamil food, because anyone who has would never call this authentic. The food tasted okay on its own, but Surrey already has plenty of North Indian restaurants. Coming here expecting Tamil-style food is a complete waste of time. If your goal is only to please the majority crowd who prefer North Indian cuisine, then at least rename the dishes honestly so that people like me won’t be...

It took 20 mins to take an order .. and then we had to wait for 1 1/2 hour for the food. This place is very very poorly managed. For the first 1 hour whenever someone walks in and asks for a table .. staff person looks at us .. there are like 8 tables and every table was occupied for atleast an hour .. that's not super hard to remember..After an 1 hour and 15 mins i have asked to cancel the order. They said it is almost ready and will take 2 more mins.. and then 5 mins later they come back and ask us confirm the order .. when we confirmed the order they said they are out of one of the items (after 1 hour 15mins) People who had come after us got idli. When they finally get the dosa .. there is no chutney with it.she said she will get chutney.. we got the 2nd dosa as well but the chutney never came... i won't recommend this place.. we were hungry when we went it .. we came out searching for near by...

As someone who loves exploring different varieties of food and often visits various restaurants, I can honestly say I've never had an experience like this in the last 4 years. My visit to this restaurant was extremely disappointing. The food took over an hour to be served, which is simply unacceptable. I ordered a mutton biryani, and it was below average – there was hardly any meat, just a few bone pieces.

To make matters worse, I ordered three plain parathas for my young son, who loves them, and it took an hour to bring them out. He was so hungry that he started crying while waiting. There was only one waitress attending to more than 20 guests, so the service was incredibly slow and disorganized.

On a positive note, when I expressed my frustration to the staff and chef, they did acknowledge their mistakes, which I can appreciate. However, this experience was a letdown, and I won't...