Amazing Shawarma Restaurant — Restaurant in Toronto

I think I’m being generous at 2 stars. My son suggested this place which while he was attending school nearby often used his lunch money to get a good meal here, and I truly believe that it was good 2 years ago when he attended. We ordered the 2 shawarma special and a third shawarma sandwich for his brother. The meat is cooking on a spit like you’d expect in any typical shawarma joint. Toppings is where I saw the first red flag. They had generous amounts of onion, turnip, lettuce and I guess coleslaw. There was white sauce which I’ll assume tahini and hummus and some other garlic concoction. We ordered rice and fries as well. Let me start by saying I’ve never seen this much meat put on a single shawarma sandwich, ever, without asking and paying for extra. Had I done that it would have been far too much for even two people, as it was I could not finish more than half. The same applies for the veggie toppings, this was one solid wrap/sandwich and significantly more than enough for one person. My issue was when ringing up the meal, we were charged for plates that also come with a drink, which we did not want or request. The falafel was cooked well and was crispy but had way too much curry for my taste, well that’s what it tasted like. Will I go back? Well as Soon as we got outside my son said before I could comment, never again. Made me smile because we were on the same page. If you are looking for quantity you likely won’t find a better place but as for quality, I’ve always had a better Shawarma wrap...

The meat being used is not high quality. The chicken and beef. Not what it used to be. No longer returning. The fries is good though. Not the chicken and beef. Low quality. The grille is not warm enough to keep the meat warm. They are going the cheap route. Not giving you my hard earned dollars ever again. Thank God I didn’t puke what I ate from here. Hard to keeping it down in my stomach. Please improve.

Replying to owner:

1. I don’t let a bad meal ruin my day.
2. I don’t go to the gas station often. I don’t need to drive a car to get around.
3. I’ve been eating at your place since you opened up so I’m familiar with your meat and your produce. I know where you get your produce from. I have friends in the shawarma business.
4. I SPENT REAL MONEY AT YOUR RESTAURANT SO ITS NOT A FAKE REVIEW. it’s smart of you as a owner to claim it’s a fake review or fraudulent. Look at my history of reviews. It’s all authentic and valid.

I hope you don’t get angry when you eat a bad meal and I hope you don’t take it out on anyone. I take it out in the washroom.

To new and existing customers. You deserve better. Real food not fake food. I will acquire receipts from restaurants I visit moving forward so I can prove I purchased a meal from the establishment. I wouldn’t make this up. I have better things I can be doing than write fake reviews. And last few words for the owner: It’s time for you to...

I’ve come here for over a decade and all of sudden the they won’t make my shawarma like they had for me previously. They also won’t respond to me when I text the number they posted on the door for any concerns. Last time I tried to get a shwarma even that location that’s out of my way refused to make it crispy even though there was nobody else in the place and they are there getting paid anyway. I’m 60?? Do I not matter anymore even though I’ve supported the place for a decade? Don’t get old. :( I’ve had time to chat with the owner. It didn’t go well. Apparently 60 yr old French men don’t deserve to be treated like they matter. All I ask is that they make my shawarma well done lone the last decade. They won’t and Nasir won’t ask his employees to treat me like I matter. I guess I don’t matter. I’m old and irrelevant. So I did what you asked and contacted you. I said that I don’t want free food and only want you to ask your employees to take the time to make the shwarma like they used to for me for over a decade. You won’t do that for me (costs you nothing to do this if you wanted) even though you pretend to be interested in helping me here. Am I too old to matter?? Too French Canadian? I’m willing to post our conversation here if you’d like. I’m too classy to do that despite your last interaction. with me. I will if you want. Maybe I’m...