Will not go here again. Together with a few couples we did the Winterlicious menu. I had the mussels, veal and chocolate mousse. In my opinion the presentation was great, but then the actual taste was mediocre. Nothing that made me say "oooh now that is good". The evening was great, with average service........ until the end. We were with a few other couples and we asked for separate checks. The waiter said flat out "that's not possible, we don't do separate checks" (Which they did not say at the beginning or anywhere on the menu). We told him that we are all paying by credit and so its going to somehow have to be divided. He told us he isn't a calculator and he can't figure it out. Then he made the excuse that the bottle of wine we got couldn't be divided and so my boyfriend and I said to put it onto our tab. He finally agreed with a great amount of grumbling and informing us that "we should have told him" we wanted separate checks.... should he not haev asked us? I have been to lower end restaurants like Jack Astors and they ask you all the time. General rule of tipping in Canada is roughly 15% before tax, which is what my boyfriend and I do for average service. If we have horrible service, we do 10% and if we have great-superb service we tip 20-25%. So generally we tip 13% AFTER tax at average places because it works out till about 14.7%. After handing back my boyfriends creditcard the waiter rudely said to him in front of everyone else "You are supposed to tip 15%". EXCUSE ME? First of all, we essentially did because its 15% before tax, second of all, are you REALLY saying in front of everyone that you should be getting a better tip? We confronted him about this and he become angry and annoyed saying that people are supposed to tip 15% in Canada and he has a right to ask for it. We explained to him that it was 15% before taxes but he kept arguing. We asked to talk to the manager. Who came and was VERY defensive and said its mandatory to give a tip and his waiters deserve to be tipped well because they only get paid 9.50 an hour. I mentioned that the service was worthy of the tip we gave and that the food was only average. He actually scoffed at me and said that I was ridiculous. Then he went on to say "Do whatever you want, I don't care about a few dollars anyway". All of us were so surprised by his attitude and the horrible service at a place that is supposed to be considered fine dining. Its really not worth the food to be treated like that...
Read moreBiaggio Restaurant, tucked away in downtown Toronto, is an absolute gem that never fails to make a lasting impression. What sets this place apart is not only the incredibly friendly and attentive staff but also the unreal and mouthwatering dishes they serve. From the moment you step into the restaurant, you are greeted with genuine warmth, creating an inviting and hospitable atmosphere that sets the stage for an unforgettable dining experience.
The staff at Biaggio Restaurant goes above and beyond to ensure that every guest feels welcomed and well taken care of. Their exceptional service, coupled with their extensive knowledge of the menu, adds an extra touch of delight to the dining experience. They are more than happy to provide personalized recommendations and cater to any dietary preferences or restrictions with utmost care and attention.
Now, let's talk about the food—it's truly out of this world. Biaggio's menu boasts a wide array of dishes that will tantalize your taste buds. Whether you're a fan of classic Italian favorites or eager to explore new and exciting flavors, their selection has something to satisfy every craving. From their perfectly cooked pasta dishes, featuring delicate handmade noodles and delectable sauces, to their innovative twists on traditional recipes, every plate at Biaggio is a work of culinary art.
One pasta dish that deserves a special mention is their homemade fettuccine with truffle cream sauce. The silky smooth pasta perfectly complements the rich and earthy flavors of the truffle-infused cream sauce, creating a harmonious and decadent combination that will leave you craving more.
The ambiance at Biaggio strikes the perfect balance between elegance and comfort. The tasteful decor and soft lighting create an intimate and cozy atmosphere, allowing you to relax and savor every moment of your dining experience.
In conclusion, Biaggio Restaurant in downtown Toronto is a true culinary haven. With its incredibly attentive staff, unreal food, and charming ambiance, this place offers a dining experience that is nothing short of...
Read moreCaution! Caution! If you're looking for a place to have a delicious Italian meal without breaking the bank, steer clear of this joint! Not only will they humiliate you in front of your friends and everyone else for not tipping well, but they will also make you feel ashamed of being a student who can't afford to drop extra cash on their subpar service. The waitstaff here is the rudest I have ever encountered. They believed their duty was to teach us how to tip rather than serve us. It's outrageous! We are already under enough stress as international students living away from our families, coping with our studies and exams, and dealing with daily problems and dramas. We all wanted to celebrate our friend's birthday and eat a decent meal. But these guys ruined everything! After we finished our meal, the server marched over to our friend, who paid the bill and gave her a condescending lecture about tipping. He insisted that the minimum tip in Canada is 15% and that the restaurant's manager would punish them if they didn't receive good tips. I am absolutely disgusted by the way this establishment treats its employees. As HR students, we can offer you a free consultation on rewards and penalties for your business. We can even throw in a complimentary customer service training session because...
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