Lot41 Social Bar & Table — Restaurant in Toronto

I have eaten here 3 separate times, and every time was worst than the last.

Have never had a server come check on a table ever, to the point that it's faster to go to the bar and order a second drink. You can't get modifications to almost any of the dishes (i.e. the pasta is a bolognese topped with pesto, but you CANNOT get it with just pesto if you don't eat red meat), Their "margherita" pizza is just a cheese pizza with half cut cherry tomatoes.

The last time I was there our whole table of 6 ordered meals; 4 came at once, the other 2 never showed. After over 40min of still receiving nothing and no check in, I went to ask the manager (who was clearing tables) if he could check on our meals, and was told the kitchen closed 30min prior; we were never informed. Our 2 friends simply had their meals removed from the bill, and only a small side salad was offered as recompense.

This same day they had their full menu cards on all the tables, including the cocktail list. When attempting to order, they weren't doing ANY cocktails, including bar standards (nothing complicated, things like a mule or a dark and stormy), just cans, beers on tap and bar rail. If that was the case, why not just put down just the food menu rather than letting guests actually think you're serving what you have presented.

Past visits had included stone cold appetizers that took over an hour to reach the table after ordered, very poor food quality, and a rather unwelcome attitude from all the staff I've seen there over several years.

Save yourself time, money and disappointment and just go to the Milestones...

Servers with attitude who take no pride in their craft and have no business being in the industry.

We recently visited Lot41 at the Delta during Anime North weekend, hoping for a quick bite in a nice setting. Unfortunately, the experience was far from pleasant, despite the appealing decor.

We arrived around 12:30 PM, expecting a busy restaurant given the event, but it was surprisingly empty with only a handful of patrons. We ordered an espresso, chicken skewers, and nachos. I initially wanted a cappuccino, but was told it would take a while because the server didn't know how to use the frother or find the cream. I settled for an $8 espresso, which arrived in a filthy cup with coffee sloshed all around it?!

We mentioned that we had a workshop to attend at 1:30 PM, but our food didn't arrive until 1:10 PM. By that time, the place was packed, but we had placed our order well before the rush. The nachos were soggy and the chicken skewers were just passable. The service was abysmal, with the server mentioning they were short-staffed.

...

Um, that sounds like a YOU (and your shoddy management!) problem, doesn't it? Did I mention it was ANIME NORTH WEEKEND?! They had TWO servers in the whole place!

It's baffling that they were underprepared on a Saturday, especially during a major fan convention. Why did it take so long to prepare nachos and chicken skewers when we ordered during a quiet period?

Overall, the food and service were disappointing, making the nice decor the only redeeming quality...

We are here for a convention weekend and they were NOT prepared. I accept this, everything is slow on convention weekends. However, every year we have come previously, we have never had issues, until now.

Our server, Stephanie, amazing. She was quick, always happy, sociable, we like her. Everything else was a gong show. In our party we have one person who had her plate sent back twice because it was incorrect, and another sent back once because the steak was not cooked properly. The next steak was way over done, we just sucked it up. They forgot to bring a drink, and we brought it up to the person who came with our food, and 3 times they told us they can't cause it's not their job, they aren't our server. Very rude about it. We also have a vegetarian friend (who is literally allergic to red meat) who got a vegetarian burger, and it made him sick, which can only mean there was a cross contamination issue. The frest of the food was average, and definitely not worth it for this.

Aside from the food, we were told 3 different things about seating before we were seated. When we were seated it took forever to even get our server. After we got her, it took a long time to get our food. And when we were waiting for our bills it took forever. We were there for 2 hours, and we spend probably 20 minutes of it eating.

They can and have done better in the past, but they need...