Morton's The Steakhouse — Restaurant in Toronto

went there for my sons birthday celebration, we were a party of six. we've been in this restaurant years ago once and i remember it was good. apparently not anymore, Maybe we were not lucky with the kitchen shift, but at least half of the dishes were severely over-salted. Dynamite oysters were so over-salted that it was impossible to eat them. Everyone from the table who tried them, agreed. The waiter did not react to the complain. Service is extremely subpar for the prices they charge. Maybe we were unlucky with the server as well(Burhan). with the service they did wrong all they could: took forever to take an order in an empty restaurant (we came early, at 5pm), served food to the wrong people without asking and we had to move the plates around, did not clear table from the extra empty wine glasses for the people who did not order wine / kids, and we had to ask for it. took the unfinished bread away without asking, and took plates away with the remainder of the food while people were still eating without asking... then they tried to be good, and brought the desert on a house for our son (it was his b-day), but they did not even write happy birthday on plate, as every other restaurant does (put a candle though). they also brought his desert prior to everyone else even ordered deserts or drinks. The table was shaking all the time and we were worried that the drinks would spill, the waiter said, that was how their tables were, they ordered new ones, but couldn't get them, so for now everyone complains about shaking tables. Also there was some defect on the inside side of the table, that caught my dress and damaged it. at the end the waiter brought one bill for all without asking, when we asked him to split it to two groups, he brought just all dishes split in half. We said we need proper bills, one for one group and the second for the second group, and the waiter refused to do, arguing what the did was the same. everyone was very disappointed with the place and especially food and service, and i felt very guilty for suggesting this restaurant in the first place. food: the actual stakes were very good, and the sides too. lobster was over-salted. cheesecake had no taste, and everyone who tried it agreed that the substance they called the cheesecake probably had no cheese in it and felt like something very artificial. chocolate lava cake was good and creme brûlée as well. drinks were ok. Ambiance: one undivided hall with tables so close to each other, that when restaurant filled up it was very hard to move around and squeeze between the tables. Noise level is extreme when restaurant was full (at around 7pm), it was impossible to speak at the table, we could not hear each other. Spend your money elsewhere, but not here, there are better...

Overpriced and under-seasoned. Went here for a work dinner. Large group with prix fix menu. Ambiance is average modern big steak house. It’s right downtown next to the hotel, a little hard to find for the first time. Large downstairs with lots of seating. They have an excellent large private conference room upstairs that can accommodate about 20-25 people. It’s quiet and great for a presentation-based meeting. Service was great. Food was just average unfortunately. I suspect due to the large group and being upstairs, food was served at relatively large intervals between guests, so people were waiting for others to get their food. Had fillet mignon which was tender but under-seasoned and massively undercooked. Multiple members of our group ordered medium and got rare still mooing cook. I got medium rare and it was cool, blue, and bloody. Steak tasted like they literally took it out the fridge and just threw it on the grill without anything. A colleague had seared tofu which she didn’t like. There were some negative comments from the group about the fish as well. Mashed potatoes were a share plate side and were good but small quantity. Green beans on the side were a let down. Chocolate pudding for dessert was also underwhelming. Key lime pie was the other option and left unfinished by my colleague. The serving size was reasonable for the mains but small for appetizers (French onion soup - pretty good - or Caesar salad) and desserts. Menu prices are aggressive for what you’re getting. Value for money is questionable at best but may not be a fair representation of what this place can do for a smaller group on a full menu. I’d like to give them the benefit of the doubt but it’s hard at this price point on a Thursday night…There are better, more memorable options out there at a less aggressive...

We visited Morton’s Steakhouse in downtown Toronto as a family of four on Valentine’s night. The valet parking was convenient and reasonably priced (around $20–$25 plus tip), which made arriving stress-free.

Our server provided excellent customer service. He was friendly, attentive, and made an effort to connect with both us and our kids. His recommendations for the kids were thoughtful and appreciated.

Unfortunately, the experience at the entrance was not what we expected from an upscale restaurant. As we arrived, a verbal dispute broke out between a couple without a reservation and the hostess. A gentleman from the staff stepped in to assist, but the argument continued in front of other guests, including children. While it seemed the guests initiated the conflict, the situation could have been handled more professionally and discreetly.

We were seated upstairs, and I would not recommend that area. It felt quiet, isolated, and lacked the lively, upscale ambiance you’d expect at a place like Morton’s. If you’re planning to go, definitely ask to be seated on the first floor, the atmosphere there seemed much more enjoyable.

As for the food, it did not meet our expectations, especially for a high-end steakhouse on a special occasion. The steaks were underwhelming and lacked the flavor and tenderness we were hoping for. The salad was also disappointing, the lettuce was wilted and didn’t taste fresh. Even considering how busy Valentine’s night can be, that doesn’t justify the drop in food quality.

Overall, while we appreciated the great service from our waiter and the convenience of valet parking, the food, seating, and front-door incident left us with a less-than-satisfying experience. Sadly, I wouldn’t recommend Morton’s based...