Went tonight because I hadn’t eaten all day and was craving some poutine. Thought would go here because they specialize in it. Oh boy was I wrong! Should have read the reviews. This place absolutely sucks. The cheese curbs are like rubber and didn’t even melt. The French fries tasted hard and stale. It was awful! Felt so sick after. Also went to their bathroom and it smelled worse than the subway. Avoid if you can! Go to burger priest just next door, awesome poutine for a fraction of the cost and very clean place. If I could give a zero, I would. Also they refused to give me a refund for the fries even though I only ate two fries. Apparently the manager needs to be there to give me a refund, but they have no problem taking my money when manager is not there.
*Just replying to the comment below Sorry just replying to the manager’s comment below. Listen I don’t normally respond or leave a review but I was absolutely so disappointed from this place. I am not the only person here that has complained about the fries or curds (Please see the numerous comments below as well as pictures).
I didn’t want them to make me another poutine because I felt sick after eating only two fries and smelling the awful smell in the bathroom. I didn’t blame the employee, in fact I told her I knew that it wasn’t her fault —it was the bad, stale products chosen by this establishment. What I got disappointed about was the fact that I was refused a refund. I didn’t threaten to call a lawyer, I told her that it was against the law to refuse me a refund.
Please kindly accept this as constructive feedback. Hopefully this will help your business in the future. Unfortunately, I will never be a customer and I will also not recommend this location to anyone—hence...
Read moreOut with the boys on a late night? Looking to satisfy that food itch in a reliable & savoury way? Get your butt to Smoke's Poutinerie. Before we begin, I have to admit that I'm a little ashamed of having not known about this place before a couple weeks ago, despite being a proud card carrying Canadian. Thankfully, I've seen the light and righted my wrongs.
The Smoke's on Adelaide is a small establishment with some pretty hip decor. There's a bunch of art featuring an unsettling number of copies of the face of a man who I can only assume is "Mr. Smoke". There's also a chalk board, because everyone likes to revisit chalk board drawing memories from their childhood. Like I said, the space is small so bring one or two friends and leave the whole fam at home.
Surprisingly, the poutine is very good. "Why is that surprising for a place called a 'poutinerie'" you may ask. Because with so many franchises, I thought that I'd be dealing with fast food quality food, but that genuinely wasn't the case. The fries, though nothing ground breaking, were light and not over seasoned, leaving room for the gravy, curds, and toppings to do the work. I got the Pulled Pork version, which has fries, gravy, curds, and chipotle pulled pork. What I really appreciated about this was that the gravy wasn't just the predictable savoury, but also tastefully sweet.
Whenever the diet allows for it next, I'm definitely coming back to try out some of their other options. Let me be clear though, this is not the best poutine you'll ever have, but it gets the job...
Read moreI recently moved to Canada, I was really excited to finally try some authentic poutine. Everyone raves about it, and after some digging, I found that Smoke's Poutinerie was the place to go for the real deal. So, I made the trek to the nearest one, which wasn't exactly close, all pumped to dive into a classic poutine.
But man, was I let down. The fries, which are pretty much the heart of poutine, tasted like they'd been sitting around for days. Imagine taking leftover fries, tossing them in the fridge, reheating them the next day, and then letting them get cold again. That's exactly how they tasted – stale, crumbly, and about as flavorful as cardboard.
Then there was the gravy. I was hoping it would save the day, but nope. It was so bland, it felt like its only purpose was to make the dry fries a bit less dry, instead of adding any real taste. And the cheese curds? They just sat on top, not melted, not mixed in. I had this picture in my head of gooey cheese in every bite, but after the top layer, it was just fries and bland gravy all the way down.
I was really looking forward to this poutine experience, thinking it'd be one of my highlights of my move to Canada. But if what I got at Smoke's is anything to go by, it feels like I've been missing out on what poutine is really supposed to be. Honestly, it's made me a bit cautious about trying poutine again anywhere else. It's a bummer, really. I was all in for finding my new favorite dish, but now, I'm not so sure I'll be heading back to Smoke's or getting poutine again...
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