Negatives:

• Sound mixing/acoustics here are horrid, could barely hear certain actors and parts of many songs and dialogue
• No visible safety precautions, no one checked bags, no metal detection gate or wands, no pat downs or visible pocket checks, anyone could bring anything dangerous in there and wreak havoc
• You can't park under the theatre while the last show is letting out, there are two ramps (one in, one out) but they just let people go up either ramp and tell you to kick rocks if you'd like to enter. Parking "security" dude told me to "come back in 20 minutes" - in downtown Toronto? As if. The other guy kept waving people out, leaving me stranded there unable to drive off. Foolish.
• Seats are decent sized in the orchestra section, but don't have movable armrests, so anyone over a 2XL/women's 22/mens 44 waist won't be super comfortable, and much larger simply won't fit.

Positives:

• Lots of restaurants, bars, and cafes in the area, and decent parking too although I recommend parking a block up rather than overpaying there
• Great shows come here, at the time of writing this review Wicked is playing and it was absolutely incredible 10/10
• All interior staff were pleasant enough
• Aesthetically pleasing interior