***PLEASE CHECK YOUR RECEIPTS , THIS WAS A HORRIBLE EXPERIENCE ****

For context me and my boyfriend are from New York and we have dined in some very exclusive sometimes private culinary events and only once have we experienced something like this…

If I could rate 0 stars I would , I was told that this is some hyped up restaurant so I was looking forward to booking this for me and my boyfriend’s anniversary. This restaurant is clearly here for the cash grab, we showed up 2 min before the reservation and they asked us to sit in the waiting area , which is okay it did seem busy so we didn’t mind waiting , but once your seated boy do they rush you…

People were seated before us as we waiting but maybe their reservations were before ours? Not too sure… they did come In after us though, but I digress. We were told we have an hour and a half to eat …. Which to us was plenty enough time. So maybe 2 minutes into sitting down the waitress asks if ‘we know what we want’, I haven’t even looks at the menu properly yet… this happened a few times I’d say 3 more times within the span of 4-6 min . not only that…. I’m not too sure but it seemed as if I was annoying the waitress just by simply sitting there , there was no greeting it was simply a “what do u want ” type of situation…. We ended up choosing something random because I couldn’t actually read the menu as the service team really were stressing us out … I would have said something but it was our special night. . The food was bland as heck , I got a ceasar wrap (like I said most random choice because I couldn’t even read what I wanted !) and I swear fortinos has better ones. No one smiles and this place is like dining in a jail … I wish I was joking but there was a waitress standing in the corner grilling people that were dining. I started to get very uncomfortable with this and I think she noticed because one of the randomest waitresses came up to me and said “ur so pretty” but like imagine that from mean girls and she looked me up and down. Again I digress it just definitely made me feel uncomfortable , maybe she was sincere but it definitely didn’t come off that way.

Unfortunately my boyfriend was not finished with his food yet when the PLATE WAS TAKEN FROM HIM. This made everything so awkward and we even considered not tipping that’s how bad service was ( I’m never the type to do that but I can’t explain how terrible of an experience this was) we laughed about all of this after but truly we were both very disappointed in the service. This must be a very competitive environment for the owners considering that when we received the cheque THEY INCLUDED A 20% tip in the price and it still asked for a tip which we gave another 20% of , until we realized later…

So clearly this place overbooks on busy days, Does not have trained staff, but if you’d like to see more about this I’d take a gander at social media and what people have to say about their experience. I also heard that the turnover rate here is crazy which could explain why we were treated so poorly, maybe the staff is also treated poorly, because something is definitely showing.