Lotus Garden Restaurant — Restaurant in Town of Kensington

Great food, Tried the take out menu!! The menu online is 10 years old we were told when ordering. The combo dinners have not changed BUT prices certainly had! Well if that is what the customer reads then ISN'T THE CUSTOMER ALWAYS RIGHT? apparently NOT ( we should have paid what was advertised)that was the first rip off. We were told 20 mins for pickup my husband was there after 15mins many bags on the counter. He waited knowing he was early, other patrons coming in to eat and pick up orders. Hearing the server call out phone numbers ( It should be the person's first name!!) My husband has now waited what would be 40 minutes in total since we called in. Bags going out. Finally asked where ours was. OURS was sitting on the counter the whole time !! When he asked he was told the phone number was called!! BEFORE WE ARRIVED AND NEVER REPEATED!!!BAD !! The food was semi warm had to reheat. There were 3 items stuffed in a small container! TOO MUCH RICE!! We enjoy the other items !! A real RIPOFF and disappointment 😞 Just a heads up on...

I called on Dec. 28th to inquire about operational hours for New Year's Eve. I was not rude or disrespectful on my call, however the staff person that answered the phone responded as if I was intruding on her day. When I asked her if there were different closing hours on New Years Eve (as indicated online) she responded "I hope not" we will close as usual at 8 PM. When I asked about a reservation for earlier in the evening. She quickly advised the dinning room was closed for seating at 2:30. I will find another restaurant for New Years! Sorry Lotus Garden , your food is delicious, however your staff is in need of training in...

Caroline and I ordered a lunch special each, and added an extra egg roll on top of that. They started us with a lovely Won Ton soup with scallion, followed up with the lunch selection. She had the chicken balls with chicken fried rice, while I ordered the beef and vegetables with extra egg roll. The "Canadian" Chinese food was good, and I was quite happy with the beef and vegetables, and shared it with Caroline. They give you a good sized portion of rice and as the meals cost twelve dollars per selection, we felt like we had great service, and great value. We'd both dine here...