Visited this restaurant on Aug 1, 2025 for dinner. The food was good but nothing special compared to other Greek restaurants, but the service is another story. We were sat by the hostess and asked us if we wanted still or sparkling, we responded but nobody brought us water so then we waited around for 10 minutes completely ignored by everyone before finally, the asian male bartender came by and asked us if we wanted still or sparkling. He immediately provided us with water and informed us our waitress would be coming by shortly.
We waited around for another 15 minutes wondering who our server was when all of a sudden she comes up to us and asked us what we wanted. I was initially confused who this random person was because I had seen her pass by our table multiple times already without acknowledging us at all so I didn’t think she was our server. Moreover, when she came up to us, there was no introduction whatsoever, no “hello I will be your server”, no “how are you”, no explanation of the menu or the food, nothing, just “what do you want to order”.
Our first two items come out quickly then it takes another 25 minutes before our other items come. During this time, our dirty plates were not cleared but our waitress cleared and replaced the plates of other tables (including the table next to ours) and filled the waters of other tables, just not ours.
We finish our food and were looking to order dessert however our waitress was busy talking to another table for 15-20 minutes with her back turned to us and when it finally seemed like she was done talking, she goes to get them more wine glasses and then goes back to chatting with them again. During this time we were clearly trying to get someone’s attention but all the workers just ignored us and were instead, wiping bottles with towels or talking amongst themselves instead of attending to guests.
So eventually, since our server was busy chatting up a storm with another table, we look up the dessert menu online ourselves and went up to the bartender to ask him to ring in our dessert order. Our waitress brought our dessert out, which was really the only service she provided us so far other than taking our initial order. However, it was again the bartender who cleared our dessert plates, refilled our waters, and thanked us when we left. None of these minimum service expectations was done by our own waitress.
Since we had 20 minutes to kill while waiting for our server to finish chatting with another table, we wrote a review with our honest opinions about the food and service. On our way out, one of the workers made a remark about the review. What this showed me though was that at least one worker was aware that we were unhappy with the service and instead of getting someone to come up to us and ask about the issue, apologize or try to make things right, consciously chose to do absolutely nothing but make a side comment behind our backs as we are leaving.
Although the food was fine, the experience of being ignored by everybody and especially our own waitress and the awareness that we were unhappy but didn’t care enough to do anything about it, turned me off from ever returning again or recommending this restaurant to anyone. However I do want to commend the bartender’s service who was friendly, helpful, efficient and proactive even though we didn’t sit at the bar, we weren’t his table, and he was busy making drinks for the entire restaurant. The two stars is for the food and the...
Read moreFood was delicious and price point was on the higher end. I would have left this review with 5 stars if it weren't for a few things that happened during service. I ate with my family, a total party of 5. In order, my gf ordered her food, my brother ordered his food, and then I had ordered for my aunt, mom, and myself. Everyone had received their order except for my brother. We're already halfway eating our orders, till our server comes in to check on us and we had asked if our missing order is coming. She had said that it was miscommunicated that the order I have made for my aunt, mom and I were to be shared with my brother, but he had placed his order separately ahead of us. It was no problem except for the fact that by the time my brother recieved his order, everyone was done their meal. The server offered us dessert as compensation for the ordeal which we glady accepted. Another 10-15mins went by as we're waiting for dessert, we had asked for the bill since it was starting to get late. The server then begins to clear our table and wipe it down as we're still sitting there, which I thought was odd. (The wiping down of the table was odd, wouldn't that be done after you're finished eating) We then received our dessert, which was delicious, followed by our receipt. I double check it and the dessert was charged. I asked our server and she said she had forgot and proceeded to take it out from our total bill. She then gave the new bill to my mother who was paying for our meal becuase it was my birthday and the server was ready with the machine. I asked my mom to let me check the receipt to make sure it was correct, and it was quick check, I handed it back to my mom and told her it was correct. We were ready to pay but the server was gone and at the bar speaking to another server with her back turned to us holding the machine. I tried waving them down but no answer til I exaggerated my wave movement.
Overall the food and the atmosphere was great. I understand that our server was also new and that there are other customers as well in the restaurant, but little things can build up to a not so good experience. I want to give this place another chance cause it's really close to home and the food...
Read moreUpon a recommendation I booked a dinner here recently for myself and a friend. I was excited to try this place out and looking forward to some good food. I was also very much looking forward to catching up with my guest. and unfortunately the poor service level at Nammos made for a disappointing experience. We arrived on time for our reservation at 6:15 and were promptly seated. The atmosphere as predicted for a smaller and open room was a bit loud but totally acceptable. The first server offered us a drink at which time we ordered cocktails and mentioned that we would order a bottle of wine with dinner. Shortly after having been asked twice about our order we told them what we wanted, we also told them to take their time and that we were in no rush so please pace the food. Now I am under now expectation that we were going to spend more time than our seating would allow and I fully understand that restaurants need to turn over tables to turn a profit. I was just asking to not have all our food come out at once. like an appetizer first type of service. Well shortly after guess what happened, all of our food was brought out at once. All except a single dish. So I asked for them to hold that one. we literally had no room at the table. The waitress looked confused and said that the order was already in. So I reminded her that we had asked for some pacing of dishes. Also at this time they never cleared our cocktails glasses (adding to more clutter on the table and didn't come to take our wine order. In fact they didn't come back at all and I had to hold my hand up with the wine menu to get their attention. The wine finally came and our cocktail glasses stayed. Next up far too soon as we hadn't even finished a single plate yet and out came our last dish. At this point the table is overflowing and items are getting cold. luckily I was in good company and we didn't let the poor service ruin our catching up. Over all I found the food to be enjoyable but unfortunately it was overshadowed by the poor service. I would not recommend this place if you are looking for any thoughtful, polite and aware service. likely a great place...
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