Bamiyan Kabob — Restaurant in Vaughan

When Wonderland closes to prepare for Halloween Haunt (5-7 p.m.), this place explodes with customers. We had stood outside debating if to go in and decided on a whim to try this establishment for the 1st time. The service representative at the counter was very kind and supportive and made a lovely recommendation that allowed us to try a ground beef kabob and grilled chicken with rice and salad. The entire meal was well seasoned, flavourful, and fresh. I especially liked the sauces provided on the side. The establishment is cash/debit only, so unfortunately, many patrons left as it directly limits those prepared for Wonderland's cash free policy. I believe a notice should be posted on the door or outside on the wall, which would limit people lining up only to be disappointed at the cashier. The restaurant process is as follows:- There is no table service, you place your order at the front, pay, and you receive a receipt with a number to be called to the front when your meal is ready. Your meal is presented on a tray at the front and you take it back to your table. For 2x meals, 1 masala tea, and a coke zero, we paid a little under $45, which was very inexpensive as we normally spend 4-5x that at St.Louis with each visit to Canada's Wonderland. Neither of us could finish our meal and felt a little guilty wasting, but it was good to note for the future. We also purchased the mango Icee/smoothie at the end of our meal, which was very flavourful. In all, it was a pleasant experience.

Key Points:- Cash/Debit Only. No Alcohol Large portions (You could share) Great Naan/bread Mango Icee/smoothie is a must try Drinks (Cans) Firnee is delicious (A sweet milk pudding) Chicken breast Qorma is absolutely delicious with a hint of heat. Teas are superb (Masala, Cardamom and Ginger). Note:- Check meat items to ensure cooked throughout (1x Chicken piece was pink). AND Visit even if Wonderland is closed. It...

I wish I could give this place no stars honestly. Now, I did not purchase food from this location. I like bamyaan food though.

It was hot outside and my friends and I split up from wonderland to buy our food. I went to a pizza place to grab a slice then went to bamyaan to wait with my friends. The door outside said no outside food allowed but I went in with outside food anyway, so yeah. I broke a rule.

Inside, only two tables were occupied, not including the one occupied by my friends, out of the many they had. I went up and sat at my friends table. They were still waiting for their food. When his order was ready, a lady (I am assuming is the owner) told him exactly ‘Can you tell your friend nicely to leave? I don’t want to yell at him.’

That was very uprofessional and I have to admit I was slightly angry at her. The professional thing to do would be to politely ask me to leave, as I’m sure any professional customer service rep woukd do. Yet she chose to be rude.

It’s not like I was being disrespectful Either. I knew I was breaking a rule but I wanted to cool off a bit while waiting with my friends. I didn’t even touch my pizza inside the store.

So yea. They lost a potential customer (I was seriously considering buying a wrap next time I came to wonderland). This has to be the worst customer service experience I have ever received. And since it was the owner, I don’t think I’m even buying from...

I usually have an amazing time here but after today I have never been more disappointed in the service and lack of care from ALL of the employees today. I called in about 2 hours early this afternoon to have some food picked up for 5:30. When I had arrived to the store I was told that they no longer had the item that I ordered earlier. Not only this but they also tried to cover up this mistake by telling me that they had tried to call me to let me know about this error. However when I checked my phone log and presented it to the staff there was no calls in my phones history meaning the employee was lying. Although this may have been a small error there was more to follow. After having a hard time ordering my food and being embarrassed bringing food to an event 40 minutes late we finally got our bags of food and left. When we opened the bags of food we had found that the Lamb flank we ordered was not put into the bag. So not only were we late, Had all of the guests change their food order on the fly, but now we also had to find some other food for one of the guests to eat as we were missing an ENTIRE Meal. I am usually the first person to comment something great about a restaurant, but I will also be the first person to point out an error This experience has completely ruined my experience not only for me, but for the guests we had and for the many others that will know. I hope this issue can be...