Belleville's — Restaurant in Victoria

Dined here on June 12, 2024 as it was close to the Oswego Hotel I was staying at. I ordered their burger with the house salad on the side. Salad was served without dressing, which I thought was simply how it was. By the time my server came, I had eaten half of the dry salad and asked if it was supposed to be like that. Server said it should have come with a dressing. I hinted that I had eaten half of the salad already dry to no fault of my own, and the response I received from the server was "well, at least you have half of the salad bowl to eat as it should be." Total let down. The least they could have done was offer me another salad bowl, which wasn't that big to begin with. But I guess saving money on some veggies is more important to them than customer coming back. I phoned the restaurant and spoke with the manager on duty, Rebecca. Again, instead of offering something by way of apologizing, all she did was take my info and said she would speak to her director about this. As a fellow manager myself, if I were in this situation, I would have done things differently. But I guess, in the end, the cost of a mere small salad was more valuable than the customers themselves. Would not recommend. Rebecca - you have my info. I want you to know that I will not accept whatever you may end up offering (other than the mere apology) to me should your restaurant come to its senses. I think we have passed that point already. The least you and your staff could do, I am hoping, is more training on how to read the room/situation, and quite possibly some bias/racial...

We met out of town friends dinner before they headed off on holidays. The food was very tasty, our server was attentive, friendly, polite and prompt in serving our drinks and taking our orders. She doubled checked with my husband, who has allergies, and made sure to write them down on her order slip. She even came back to check again. He ordered a burger, lettuce wrapped and requested no tomato as per his allergies. When our meals arrived his burger was wrapped in lettuce. One of our friends noticed right away there was a tomato on his burger. Thank goodness, he had not taken a bite which would have resulted in an allergic reaction. Right away she offered to get him a fresh burger. However, he declined because if the chef didn't fully read the order slip right the first time he was concerned. As this has happened in other restaurants, he chose not to have a meal. He never feels safe in this situation when the order isn't right. He then sat there while the rest of us ate. The server was very apologetic about his food not being right but did ask if she could bring him anything else, again he said no. One of our party also overheard a conversation that the server was berated by the chef for the error, which we felt was wrong as she was overseeing the health of her customers. All of our party saw the server write on the order slip and heard her ask about his allergies. This is another restaurant in Victoria that we have to cross off our list of places to go since the chef made this error which can be detrimental to my...

My partner and I visited Bellevilles this evening for food and drinks after not visiting for a few years. It's hard to ignore how run down the place has become, it's clear they are over due for an update. The outdoor tables just look dirty and falling apart, the paint inside is chipping and the upholstery is in bad shape. This is ok for a dive bar but not a Restaraunt located in the inner harbour tourist district of Victoria.

The hostess was quite rude and unfriendly, fairly haggard and it was very apparent she had a late night last night. ( and maybe the night before too )

We ordered the Mac and Cheese bite appetizer, a Taco salad and the BLT chicken burger. The food was quite tasty overall however, it was odd that the cook put steaming hot chicken on the salad instead of letting the meat cool. So, the salad was instantly soggy. The chicken burger was very good with amazing smoked bacon and the best fries I've had in a long time. Mac and cheese bites were tasty.

The banana shaft was the worst shaft either of us have ever had, the coffee was stale and bitter, the banana flavor was just off and the drink wasn't as creamy as it should be. It was hard to get down.

The cost of food here is outrageous now and completely out of wack! How is a small plate of Mac and cheese bites worth $18? A simple clubhouse sandwich or chicken burger is $28. For what we paid, we could have gone to a fine dining restaurant.

Our server Haley was friendly and efficient and never kept us waiting so we...