These guys were grossly understaffed for nuit blanche, the entire kitchen was in shambles. The dude at the till was losing it trying to deal with the disorganization. I watched multiple customers freak out over not getting their orders, random people stealing orders, and some folks waited for 30+ mins. All the bills were a mess, nobody was keeping up with them, so the cooks couldn’t tell what orders were done and what orders needed to be filled. They also didn’t always wear gloves when handling the ingredients (extra flavour??). As for the food, it was very average. The stir fry was a box of noodles with a very tiny amount of protein (shrimp still had the tails on as well, it was pretty awkward trying to bite the tails off with chopsticks in a tiny box), and about 3 giant pieces of unpeeled carrots with a couple bits of broccoli. I get that it was nuit blanche, but that could’ve been the potential busiest day of the year. We had to wait outside the door for almost 30 minutes till they let us in, as they were so behind on orders. They gotta get another cook or two and make sure everyone gets their receipts and order numbers, and maybe implement a system where they ask for names for the orders. That would avoid so much confusion.
This spot definitley has good intentions, but I feel like theyre doing too much. Pizza, stir fry, burritos, gyros... yeah its great appealing to such a wide audience, but at that point you must be sacrificing quality for quantity. A jack of all trades is a master of none. Watching these guys go from tossing a wok, to trying to put together a pizza, to then making a burrito made my head hurt, so I can only imagine what it would be like working there. I hope to see this spot improve in the future as it's in an amazing location with a lot of potential. I wish I had a better experience, like the other reviews, but sadly I can’t say I did.
Edit: Glad to see the managment taking repsonisbilty with the reply. I hope all goes well for you folks and I'm looking forward to giving this place...
Read moreThis was my first time at bodegoes, I work around the area and my coworker and I were looking for a place to eat and decided to try it here today, may 28th. I ordered the pad Thai and it was alright, not super flavourful but for the price it’s not too bad and the portion was very generous! The wait was pretty long but I went at 12:30pm on a tuesday so understandable that it was busy. I’m giving this place 2 stars due to customer service. The man taking my order was nice and patient even though it was busy but the girl cooking and calling out names when the order was ready, had an attitude. Very unfortunate since I wanted to come back and try other menu items but her attitude really turned me off from this place. I work in customer service and the way she spoke to me would be completely unacceptable where I work. I was just asking a question to confirm if she was calling out names or the food item when the order was ready, and she completely belittled me and the sassy attitude was completely uncalled for. I continued to be nice and thanked her when I received my food trying to give her a second chance to be a little more friendly but she didn’t say anything back. Very unimpressed and I will make sure to let everyone in my office...
Read moreI work downtown and was looking for my next go-to restaurant. When I saw this restaurant I got extremely excited as the reviews were impeccable and the food looked great. I came in today expecting a great experience. When I walked in, the owner was extremely rude when speaking to paying customers including to my friend. It was pretty busy so I understand having a rough day but my first impression was terrible. After waiting 23 minutes for 2 wraps I went back to my workplace and noticed the construction of the wrap was sloppy and almost seemed purposely slapped together poorly. I still was hoping the food would be great but it simply was terrible. I hate leaving negative reviews but I truly believe this is a sign for you as an owner to take a look in the mirror and realize the impact you have on the community and your customers. I will not be coming back and am extremely...
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