McDonald's — Restaurant in Winnipeg

Placed order through the mobile app and order was accepted. Family was very excited for food. Arrived at store to be declined and extremely disappointed. Told they could make 1 item of the several items ordered? Obviously not acceptable. Food is clearly available in store as was capable to order and pick up within minutes prior to arrival at pick up window. Absolutely unacceptable service.

Don't allow customers to place orders on the mobile app that the store will not accommodate. Period. Placing an order should notify the store and secure your order. Otherwise what is the point of the mobile order system? If the store isn't making my order or charging me until I get there, why do I place an order ahead of time? I'm not saving ANY time. So what does it do for me? The unfortunate answer is; nothing. Mobile orders are basically completely useless! This transaction today has proven that. You can't place an order ahead of time to secure breakfast, you can't expect your order to be ready so you can just pick it up like any other restaurant that offers curbside pick up in 2021.. your advertising is false because it depicts something that doesn't exist. Seemless service from your order being placed, to the store receiving and making it, to your notification of the order being ready for pick up. You fail to provide accuracy in your mobile order system. It's flawed.

If the line up is long enough that I'm unable to be at the counter or window before the clock strikes 11:00am? Will I just be denied? A minute difference can matter that much because of your system's limitations?? What more could a customer do?

Spoke to young Jordan the assistant manager who was rude and unprofessional. Jordan was visibly frustrated and upset for having to come to the window to inform me of nothing more than the previous employee. Jordan made a comment about waiting 40 minutes to have the food I had already ordered ready?? I'm sorry but obviously NOTHING at McDonald's should take...

POOR MANAGEMENT

Julia was the name of the manger she given me, took of her name tag to hide her name and said she’s the manger on duty. On Monday the April 8 around 11:55 PM in drive thru on the order window she was working was very rude.

As soon as I got my order I knew it was wrong as it was a simple coke with LIGHT ice. But the cup was full of ice to the top. And when asked politely first time I ordered it with light ice she said it’s in there’s and say please move. I moved politely and checked after getting out of the line and the cup was filled of ice and I have to go thru drive thru again and I did and was just trying to tell her that if the customer is saying something is wrong please take a moment and consider, but she started going off that with it is the machine is being at the fault( clearly lying) as I went thru drive thru of that particular McDonald and no apology, when I said I told you at the time of getting my order that’s it’s not right, why you make people come back for the such a small thing twice, when customer is feeling you at the time of receiving the order is something doesn’t look right. And she stared going off that I should leave or she going to call the cops.

I being to McDonald’s all over the place had some past experience with wrong order but never had such an experience for such a small thing like a drink.

If the manager can’t serve a drink properly and don’t have mannerism to at least accept the fact it was a mistake and after even told once she didn’t corrected it. It should not had went this way. If she had just accepted and corrected her mistake.

That makes me SAD how bad the Management of the place can be. I don’t know if Julia was the real name of the person working in the drive-thru. That’s why I mentioned time and place.

So, corporate can take appropriate action for the person responsible for this experience and this kind...

If you are here looking for a McDonald’s review, you’ve come to the wrong place. But if you are looking for a perfect home-made French fries recipe, you came to the right person.

Ingredients:

2 1/2 pounds russet potatoes Vegetable or peanut oil, for frying Sea salt, for sprinkling Ketchup and mayonnaise, mixed, for serving

Directions:

Peel and rinse the potatoes. Cut each potato lengthwise into 4 or 5 pieces, then cut each piece into sticks. The thinner these are, the crispier they will be. Place the fries in a large bowl. Cover with cold water, then allow them to soak 2 or 3 hours (or you can stick them in the fridge and let them soak overnight).

When you're ready to make the fries, drain the water and lay the potatoes on 2 baking sheets lined with paper towels. Blot with paper towels to dry.

Heat a few inches of vegetable oil to 300 degrees F in a heavy pot. In 3 or 4 batches, fry the potatoes about 4 to 5 minutes per batch, or until soft. They should not be brown at all at this point-you just want to start the cooking process. Remove each batch and drain them on new, dry paper towels.

Once all the potatoes have been fried at 300 degrees F, turn up the heat until the oil temperature reaches 400 degrees F. When the oil is hot, start frying the potatoes in batches again, cooking until golden and crisp. Remove from the oil and drain on fresh paper towels. Sprinkle the fries with sea salt and dive in with the ketchup-mayo mixture.

You...