Genki Sushi (Silvercord) — Restaurant in Kowloon

This location is a bit different from the other location I visited while in Hong Kong. They do not have the traditionnal conveyor belt sushi going around the room. Instead they use a “by order” system so that every piece is prepared as you order and sent on a sort of electronic boat. They use a QR code system that you scan with your phone (they provide free wi-fi for that purpose) for ordering which is convenient and practical. It also allows you to keep track of what you’ve ordered and browse the whole menu at your convenience. The orders come out very quickly and the fish is fresh and tasty (although don’t expect fancy sushi quality, this is more like fast-food). The selection is also bigger than other locations since the items are made to order.

Our favorite pieces were the salmon nigiri, the spicy salmon gunkan, the yellowtail, the shrimp tempura nigiri and the salmon roe nigiri. We did have a few issues with some of the pieces of fish being very cold (definitely not frozen, but colder than they should be), which made the texture less buttery and the contrast with the slightly warm rice wasn’t that nice. We only had that issue with 2 or 3 of the pieces we ordered so it wasn’t a huge issue. Overall a pretty affordable meal for sushi, adequate quality and fun concept....

It used to be decent quality but this one has let it go to the dogs. I don't know whether the whole chain is going to rot or just this location. It was my first time at this location. I have been to 4 other locations multiple times in the past and they were quite good quality given their reasonable prices. But this one is a stinker. The basic maguro sushi was so poor quality I refused to put in my mouth and sent it back. Unfortunately the ikura and uni were very poor quality and barely edible. The basic miso soup was very poor. I'm never going to go back to this genki and if the other locations I have been going to have become like this one I'm going to write off this whole chain. I am baffled why it is still so packed with people and long waiting lines. I think people are still going based on its past reputation but their popularity is not going to save them if this location is indicative of what they...

Sometimes not fried food are not done probably, rice portion are tiny, salmon is the best fish, some of the water tap takes forever to fill a cup, the soy sauce container pour out extremely slow and painful to the finger, service is acceptable, table is big enough for six people but not comfy for six big guys, serving speed is fast with the magnetic rail delivery thing but maybe for some food are too fast (probably made...