Bastion Bistro — Restaurant in Cartagena

Enjoyed this place so much that we came on two consecutive days - one for food and one for dessert. Tucked in the middle of the food court, this place caught our attention because someone was picking up a burger and sure enough it was delicious! We also had the Posta Cartagenera which was equally great. The juices were also rich and well done.

Also want to make a note of the manager Grace Castillo who had excellent customer service, was patient, and kind.

For those complaining about needing to tip in a food court, don't be cheap! They're still providing a service even if they don't come to your table to take your order. Being generous if you're able to can make a difference.

It could do with an English copy of their menu or people would miss out on interesting food options and tasty desserts. Having a printed copy of the menu for those without smartphones would...

It‘s a mix of fast food and fine dining. We didn’t have a waiter. You need to order at the counter and then pick it up from there again. We waited 20 minutes till our food was done. They were out of all natural juices, so we just ordered water for drinks. We paid 190k cop for 2 dishes and 1 entrada. Food was decent but we were surprised they still wanted us to pay tip. A tip for literally no service shows that the employer is not paying the employees well and I wouldn’t want to keep supporting...

the attendant could be a little more patient with the language barrier. We were trying very hard to listen to her despite the noise in the background and her having her mouth covered with a mask, so we would ask her to repeat and she would roll her eyes, and act like she was bothered by it, it was uncomfortable. Our first language is Portuguese, so we can understand pretty well if the person talks slowly. We would be back because of the food, that...