I want to begin by stating that I am a Black woman. I visited Crepere and Cafe Nous on a Wednesday evening around 7:30 PM. The cafe closes at 9 PM, and I had already eaten dinner elsewhere, so I stopped by for a light dessert and coffee. I ordered a cappuccino (with added condensed milk) and a slice of carrot cake. The server, a woman, brought my order—but without a smile or even a basic sense of warmth. Her demeanor felt cold and unwelcoming. Unfortunately, this wasn’t an isolated interaction; the same energy came from another staff member and the woman at the front. The carrot cake was extremely disappointing—it was filled with nuts, dry, hard, and lacked the texture or flavor of actual cake. It was practically inedible. I attempted to get the server’s attention multiple times, but she ignored me. She passed by without acknowledgment, choosing instead to focus on wiping down spoons and forks. Despite making eye contact, she nodded but never returned to my table. I watched as she and another staff member chatted and hurriedly cleaned utensils, seemingly more concerned with closing duties. Eventually, I got up and went to the front to settle my bill. Only then did the server follow me—quickly—bringing the check. I politely explained that I hadn’t eaten the cake, that it was full of nuts and inedible, and that I would like to pay for the cappuccino. To my shock, I was charged ₡792.66 (Costa Rican colones), approximately $1.56 (USD) for a teaspoon of condensed milk which I added. The coffee was mediocre, and the service was the worst I encountered during my time in Costa Rica. I felt INVISIBLE . My presence and patronage were clearly not valued. What’s most disappointing is that I chose this place on a whim, on the very last night of my trip. In contrast, my experience at Cafeoteca (literally a block away), the night before, was the complete opposite—superb and inclusive service (shout out to Moises who was my server there). Even though Barrio Escalante can feel isolating at times, Cafeoteca made an effort. It’s 2025, yet my experience at Crepere and Cafe Nous felt like a step back in time—as if I didn’t belong. I was the only person of color in the establishment, but should...
Read moreI had a cappuccino and the “lemon pie” crepe. Both were neatly balanced, the coffee was just bitter enough and the crepe (even with ice cream) wasn’t excessively sweet. I hung out for several hours, worked on my computer, did a conference call on Zoom. I had the prettiest background of anyone on the call.
Nice location in safe, walkable Barrio Escalante, although I should warn people that not only is there substantial construction going on now (Oct 2024) in front of it, even when I sat as far back as I could, the construction noise from the opposite direction was still quite loud. Such a shame that this quiet charming area is getting big eyesore high rise apartments. At least in a few months there should...
Read moreLOVED the place. It was green and relaxing, perfect for IG pictures on their patio area. Service was okay, I was disappointed to the little effort given by our server to execute our request to add additional items to our breakfast. (For context, my partner requested a grilled chicken breast on the side for additional protein but server was quick to say thats not possible). Additionally, we were seated for 15+ min. We had to call the server to take our order. We ended up not ordering anything and leaving to “Kam Breakfast & Bakery” a couple blocks down, where they did everything as our hearts and...
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