Orange Pub — Restaurant in Jacó

THIEVES!!! The employees here will not only charge you $200 more than what a bottle shows, but then come by your table and take drinks of the bottle I purchased without any permission even after being told not to!! I purchased a $290 bottle for the table after being told i was REQUIRED to buy a bottle to be in the section almost 30 minutes after they sat us down. The section next to us had a bucket of beer, so we asked if we could purchase a bucket of beer, and were told no. We could either buy a bottle or leave. So I purchased the cheapest bottle on the menu. Throughout the whole night, several employees would stop by the table and pour the bottle and take shots without permission. I told them to stop on several occasions and they told us “it was part of the experience and we could leave if we didn’t like it.” The next morning, I had a charge over over $400 on my card.. The only purchase I made that night was the $290 bottle and a few waters.. No where close to $400 and my party didn’t even get to enjoy the whole bottle because the staff drank half of it!!! I talked to security the following day and was told the manager would return around midnight the next night and would be able to help. When we came back, the same security was extremely rude and told us we were being petty about a $400 charge when other people come and spend thousands of dollars.. and that the manager wasn’t even coming in. The only offer they gave us was a house bottle of champagne and would not ever provide a receipt even after asking for it. I would not recommend ANYONE to go here due to how rude, and shady the staff was. They will steal your money and...

Experience at Orange Pub**

We traveled from the United States to Costa Rica as a group of friends excited to explore and enjoy the local culture. As Latinos, we feel a strong connection to the places we visit, and we were looking forward to a great time at the Orange Pub.

Unfortunately, our experience was far from enjoyable. When we first arrived, the service was mediocre at best. After a couple of hours of consuming beers, we decided to grab a bite to eat at the restaurant across the street. When we attempted to return to the Orange Pub, we were denied entry. The staff insisted that we had to purchase a bottle of whiskey to get back in, which felt both unreasonable and unfair.

The security personnel were rude and displayed a level of disrespect that was shocking. It became clear that our treatment was influenced by our ethnicity, making us feel unwelcome in a place

As travelers who embrace different cultures, we cannot recommend the Orange Pub to anyone. This experience left a sour taste in our mouths, and we would advise our friends and family to steer clear of this establishment during their visits...

LISTEN, we came here with a larger party VIP style (reserved tables and bottles) and this was hands down some of the BEST service we've ever received (and we've done Vegas, NY, Berlin). They take their VIP/table service/sections serious and it should be this way. Also, unlike (in most placed in the US) they WORK for their tips (and really don't expect them (10% is usually included)). We were treated like VIP from the minute we walked in, even had an escort to the bathroom (for anyone in our group who needed to go) that cut through the crowd and then bathroom line, whaaaat??? that's GOLD and the ladies know this! The DJ was on point and the prices were more than fair. I believe we paid $1200 for 3 (1L) bottles of Ciroq with plenty of sides and Red Bull, that also included some other drinks and shots that we ordered. I can't speak for the experience for someone walking in and ordering at the bar, but if you want to have safe fun and do it up VIP style, this was ON POINT and they will NOT let people into your area...