Restaurante Fortuneño — Restaurant in La Fortuna

I have mixed feelings about this place. Dont get me wrong, the ceviche of mixed fish and shrimp was delicious and the passion fruit cheesecake too. But, the service was horrible. Im usually patient when it comes to waiting for my food and service but i needed to ask the server to come see me, multiples times, even if i was looking at them.

The first server told me there was a special drink on the menu, so i took it, to later know that is what NOT on special but it was a homemade drink invented by the house 🙄 it was the most expensive drink on the menu. 7000 colonnes When i ask the server to recommend me a ceviche, she listed the 5 ceviches on the menu!

After, i ask another server for recommandation, Gérard was really polite and listened to me. He recommended a ceviche based on what i like.

Then, i think i got two other servers because since i was eating alone, they keep forgetting me.

Then when i ordered a passion fruit cheesecake, they brought me a strawberry cheesecake.

At the end, i ask for the check, i had to wait 30 minutes so that the server can answer my question about my bill. I understand they were busy with services at other table but since i had 4 servers, there is none that came to check up on me. The server took my money and he never came with my change. I paid 20 000 colonnes, and it was 19 495 colonnes.

Since i loved the food but i got angry because of the bad service, i would not recommend...

If I could give zero stars, I would. My experience at Fortuneño was nothing short of a disaster and a complete waste of time and money. We were seated at the bar and waited two full hours, and we never even received our main dishes. Our server, Johan Montero, was nowhere to be found most of the night and showed absolutely no sense of urgency, communication, or basic hospitality.

After waiting over an hour with no food, we finally had to ask about our appetizer. Only after following up did the ceviche arrive, 25 minutes later, even though ceviche is already prepared and should have taken no time at all. Meanwhile, the server walked out of the kitchen, dropped the plate with no explanation, didn’t offer plates or utensils, and didn’t even bother to serve us water the entire time we were there.

To make things worse, multiple tables that arrived an hour after us were served immediately, received their food, ate, paid, and left, while we were still sitting there looking ridiculous at the bar with nothing but melted ice and frustration.

This place is completely overhyped, overpriced, and smells like a tourist trap. The service is beyond unacceptable and the management clearly doesn’t care about guests actually having a decent dining experience.

Save yourself the disappointment, don’t waste your time or money at Fortuneño. There are far better restaurants in the area that actually value their customers and understand...

I had an amazing experience at Pollo Fortuna restaurant in La Fortuna. The food was delicious, the drinks were refreshing, and the treats were decadent. The restaurant also had several selfie-worthy spots, making it the perfect place to capture your memories of your trip to Costa Rica.

Here are some of the things I loved about Pollo Fortuna:

The food was delicious. I tried the Aqua Chile & roasted chicken and rice dish, and it was one of the best I've ever had. The aqua Chile was a spicy and delicious appetizer. The chicken was cooked perfectly, and the rice was flavorful and fluffy. The drinks were refreshing. I tried the mango smoothie, and it was the perfect way to cool off on a hot day. The treats were decadent. I tried the tres leches cake and strawberry banana crepes, and it was so good! The restaurant had several selfie-worthy spots. Overall, I had an amazing experience at Pollo Fortuna restaurant. I would highly recommend it to anyone looking for a delicious and photogenic place to eat in La Fortuna.

Here are some additional details that may be helpful to potential customers:

The restaurant is located in the heart of La Fortuna, making it easy to find. The atmosphere is casual and relaxed, making it a great place to enjoy a meal with friends or family. The prices are reasonable. I...