Tramonto — Restaurant in Grad Zadar

Nice location but sadly service was very poor, long wait for a table, long wait to order, then they brought me the wrong main. It happens but the waitress tried telling me I ordered wrong and then said this is what I ordered, I said no it is not, but after nearly an hour of being here I am too hungry to send this back and it's getting late. I did not enjoy the food (schnitzel was dry/tough) and left at least 1 third of it. She checked on us once asked if it was nice, I said meh it's ok ... she said sorry and left. My partner's food was also disappointing. When we came to pay we said we weren't happy to pay full price for what we didn't order as their only resolution was to take that food back and I had a headache and couldn't wait any more. Any decent restaurant would have instantly apologised and corrected the order and given a complimentary snack while I waited, but they never offered to make what I did order, just told me it was a bad translation (definitely not). Anyway mostly this bad review is for their behaviour after the mistake and arguing with us even after the owner agreed to reduce the bill the waitress was ranting at me about how it's my fault. So just rude, bad service and sub par food, I would enjoy the view and then eat elsewhere...

The terrace has a super nice view and a pleasant disposal of table with a nice piano music in background. The food is OK/average, not amazing, but it is compensated by the view. What I am dissapointed is that probably I have been victim of a small tourist trap. I ordered some meat with gnocci but they served to me a big steak. The steak was looking great but I didnt order that so I asked for the change. The waiter said me that it was a mistake but please to take it because if not he would need to pay for it to kitchen. I felt sorry for the guy (and the steak was looking great), so I accepted, but I needed to pay the extra cost of 70 kn. It is OK, not a big deal, no dessert and no tip to the guy. However, I have read the comments here and I have realized that I am not the first whose order is changed to a more expensive one and probably I will not be the last. It is a pity that there are still these small tricks to...

Great view. Shame about the service. Sat outside in the sun to enjoy a glass on wine. Would have ordered more but there was no one to order drinks from. There were staff around, but no one seemed that interested in checking in or seeing if I needed anything else. Tried to wave someone down. Thought I’d been seen but clearly I hadn’t been as no one came over. So I gave up on ordering and decided to just enjoy the sun. I get its peak tourist season. I get there’s a lot going on. But you can’t make money if you don’t let people spend it. I could have walked out without paying and I’m pretty sure no one would have noticed.

I can’t comment on the food as I didn’t order any. The wine was okay. Although I couldn’t tell you what it was as I wanted a local Rose and got something Pink but no indication of what it actually was.

I won’t be coming back. Shame, cause it’s got the best view out of the...