Yumi — Restaurant in Aalborg Municipality

Yumi deserves 1 star because of the service and atmosphere.

In my opinion customers should be the main priority, but me and my friends ordered a table for 6 people at 19:30. Everything went after plan, where we got there 2 mins before and were excited to get to try the new place out. All this changed when we waited 20 mins to even get some attention from the staff. There was no line indicating that we had to wait for the staff to take us to our table and we noticed more and more people piled up at the entrance waiting for a table, so we went to the cashiers and told them we had ordered a table for our time, but we were just sent back to the entrance to wait for a waitress who should've taken us to our table. We waited ANOTHER 10 minutes for a waitress, and when it finally was our turn, they told us that there were booking problems resulting in our table being taken by others.... unbelievable. We therefore left the restaurant.

Food: Never got to taste it

Service: Not trained enough, since a lot op people were waiting in line for over 20 mins.

Atmosphere: People sitting at some tables were complaining that they hadn't gotten their food after an hour of waiting and some people saying they only had ordered once in the 2 hours reserved time...

Where to begin.. The staff are clearly new and inexperienced waiters, but kind. The food does not resemble the pictures on the menu AT ALL. It was very disappointing and sad. The place looked nice, but it was as if there was more going into the interior design than the food itself. Food was not something that satisfied me, and sadly, one of the worst food experiences I've had in Aalborg. The food reminds me of something out of a convenience store in Asia that price-wise does not match. In a convenience store, it would have been top-tier because if the low pricing, but serving the same at a ridiculous price, does not make it taste better.

And a lot of fake reviews have been seen lately, from bots and other sources. Don't let that fool you. Sadly, I would not go...

Vi var på restauranten en fredag 17.00-19.00, en tidsperiode hvor restauranten nok har Aller mest travlt. Uagtet ventede vi maksimalt 9 minutter på vores mad, og bestillingerne kom typisk allerede efter 5 minutter. Sushien og de varme retter er de bedste vi har fået blandt alle lignende koncepter i Aalborg, der var kredset om smagsnuancerne på en helt anden måde end konkurrenterne, og man får mere end man betaler for. Mængden af valgmuligheder var også markant større end lignende steder.

Nu til det mindre gode. Deres drikkevarer er enormt dyre. En stor sodavand koster 68kr.

Deres ipads har en række forskellige menuer som ikke er relevante for dig som kunde når du bestiller din mad, så man bruger lige de første 5 minutter på at finde ud af den rigtige menu at bestille fra.

Selvom de generelle omgivelser og den tilhørende stemningsmusik er gode, så er lysstyrken I restauranten skruet 20% for meget op, det tager lidt af stemningen.

Hvis man er uheldig kan man få en plads hvor man ikke har nem adgang til robotten når den afleverer dine bestillinger. Jeg så flere som blev nødt til at rejse sig fra stolen for at kunne nå robotten. Det er nok fint nok de første par bestillingerne, men jeg tror det er noget man bliver træt af ved nummer 3 eller 4.

Overall slår Yumi konkurrenterne helt ud når det handler om madens kvalitet og den tilhørende ventetid.

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