Lagkagehuset — Restaurant in Copenhagen Municipality

If anyone is planning to order here in advance — especially for events or cakes — I strongly recommend not to. Customer service = 0.

This was my first time using Click & Collect, and it was honestly a disaster.

I placed a Click & Collect order at Lagkagehuset for 17:30. When I arrived on time, my order wasn’t there — two girls seemed confused, said the item was sold out, and simply offered me “something else” from what was left (which, to put it mildly, was almost nothing).

I didn’t receive any apology, explanation, or refund of the price difference.

This is absolutely unacceptable for a prepaid order. Click & Collect loses its entire purpose if the order isn’t ready on time. The staff’s attitude left a very...

Products are good and this is the only good point Price are high, place is either understaffed or the staff is poorly selected. They are extremely slow and they seems pretty stubborn in not increasing their pace not even when the place is full and the queue is long. Long story short, if someone in front of you is asking for a cappuccino you might wait over 25minutes to get a piece of bread for your lunch. On top of that the app is very bad, it is almost impossibile to pay though the app and even if you shop here often accumulating points is a challenge (clearly if you ask the staff for tips then don't know how...

It's like any other Lagkagehuset - a good selection of fresh bread, convenient ordering with the app, decent reliable coffee, and a good location. I think the quality of the service here has improved since some of the lower reviews were posted, as I have had no issues. Especially mid-morning on weekends it can be very busy. It's not the cheapest, but it isn't too expensive either. Remember to use the app and link your dankort so you get points and a few free items. And yes, I do also miss the spinach and...