RizRaz — Restaurant in Copenhagen Municipality

We happened to walk in by chance. They had a table for us and they had a wonderful vegetarian buffet. We ordered off the menu. The drinks and food came out at a nice pace. My food was all cooked at the correct temperature. But my husband's order was a little off. He ordered medium rare. The center part of the bruger was raw. You could see the fat was not rendered and the texture was way different. He told the waiter who was wonderful and quick to respond. You could tell he wanted to solve the problem. They cooked the food a little longer and it came back a perfect medium rare. But when the waiter came back he said that the order was for medium rare but they cooked it more anyway. I thought that was a bit off. When we were done we waited for the check. Many waiters passed us. Some picked up finished plates from tables but not mine. One even looked at my empty plate and then made the choice not to touch it. I do not NEED my used plate to be picked up but with it happening at other tables it made me feel like we were being treated different. After 5-7 minutes our waiter passed us and my husband asked for the check. We waited another 10 minutes. We watched other tables be served (we get that food should not sit in the window). We also saw our waiter clear other tables and bring a check to a table nearby. When he passed us again my husband again asked for the check. More time passes close to 5 minutes and he finally came. Not sure we will be back. It does not feel good to feel like you are being treated differently. What I saw at other tables and at ours till waiting for the check is the staff is very hard working and wants their tables to have a great...

I’ve been to RizRaz a couple of times, and there’s no doubt that their buffet offers a variety of delicious options that cater to multiple tastes. The atmosphere is pleasant, and the service is generally good. However, I had an experience with their pricing that I found to be quite disappointing.

On one occasion, I booked the buffet via their website and paid 99 DKK for the meal after 15:00, which seemed like a fair deal. I was quite satisfied with the experience that day. However, the next time I visited, I made the reservation through Google’s website and was charged double the price. When I approached the staff to clarify this discrepancy, they insisted that the higher price was non-negotiable.

I understand that system issues can happen, but I felt that the restaurant’s rigid stance was not customer-friendly. I tried to explain that it was merely an issue with the system that led to the confusion, but they were unwilling to adjust the price. It’s unfortunate because the food and atmosphere are good, but this experience left a sour taste in my mouth.

If you plan on visiting, I would recommend double-checking their pricing policies and perhaps booking directly through their website to avoid any confusion. Food is good, but customer service could use some improvement when it comes to dealing with...

I really enjoyed my experience at Riz Raz Restaurant. It is a good place to attend for both vegetarians as well as those people who elect to eat meat. I would recommend it because the food was tasty, the serviced was excellent and the portions were adequate. I ordered the steak with scallops. It was lovely. The only suggestion I would make was that there should have been more scallops, but I guess that if the restaurant elected to do this, they would have to charge more. Furthermore, it would have been nice if there had been more cooked vegetables. The meat was so lovely and the chef prepared the meat as I requested it, namely medium rare.

The levels of service were excellent. The person who served our table was very attentive and answered questions properly. I liked the fact that none of them hovered over our table.

The exterior of the restaurant was unique. A clear effort must have been made – there were fresh flowers on the outside tables, there were interesting slogans on the outside of the restaurant and the prices were reasonable.

The vegetarian buffet option was also available to persons who ordered dishes with meat. Had I felt healthier, I would have chosen the veg buffet....