King Crab House Finland OY — Restaurant in Tunturi-Lapin seutukunta

We had made a reservation online in advance and traveled all the way from another city to the restaurant. Upon arrival, we noticed that the ground floor was only half full, yet they insisted on seating us in the basement next to the restroom, where the smell and sounds were unpleasantly evident. Once seated, no one attended to us; there was no service whatsoever. When we requested to be moved to an upstairs table, they refused, citing that all tables were fully booked, despite available online reservations at the same time. We couldn't help but wonder if others had requested specific tables, leaving only the undesirable ones for us. The behavior felt discriminatory, as if we were being treated differently because of Asian ethnicity of my guests. I felt very sorry for my beloved guests and felt sorry for whole Finland. Both the waitress and the maitre d'hotel seemed unfriendly, even disdainful. We advise those with high expectations to beware, as this experience is likely...

We had made a reservation online in advance and traveled all the way from another city to the restaurant. Upon arrival, we noticed that the ground floor was only half full, yet they insisted on seating us in the basement next to the restroom, where the smell and sounds were unpleasantly evident. Once seated, no one attended to us; there was no service whatsoever. When we requested to be moved to an upstairs table, they refused, citing that all tables were fully booked, despite available online reservations at the same time. We couldn't help but wonder if others had requested specific tables, leaving only the undesirable ones for us. The behavior felt discriminatory, as if we were being treated differently because of our ethnicity. Both the waitress and the maitre d'hotel seemed unfriendly, even disdainful. In our language, there's a term for this kind of behavior, "阴阳怪气". We advise those with high expectations to beware, as this experience is likely...

During our visit, we found the staff to be polite and welcoming. However, the overall service was disappointingly unprofessional. Basic necessities like cutlery were missing from the table, which detracted from the dining experience.

The most significant issue arose with the king crab soup. It was overwhelmingly salty to the point of being inedible, as confirmed by both myself and my companion after tasting it. When we requested a replacement, we were served another dish but were still charged for the soup without prior notice. This lack of transparency was frustrating, but the justification provided by the staff was even more unacceptable—they insisted that the dish was supposed to be that salty and implied that others would likely find it...