Be warned that the manager is aggressive, defensive, and arrogant. Come here if you want a āthe customer is wrongā experience.
My partner and I arrived around 10pm on a cold, rainy Thursday in a non-touristy neighbourhood. Needless to say, under those conditions, it wasnāt packed nor busy at the restaurant. In fact, the waitstaff informed us that the kitchen would be closing soon, and so we had to order quickly; we understood.
My partner wanted to try pizza in Paris; I wasnāt hungry. We ordered one pizza, then a man (I later realised was most likely the manager, and after reading the reviews, I further realised was most likely the manager/owner, Gandolfo) came up to our table and very aggressively said ācāest pas possibleā to order one pizza to share. We thought he meant that the pizza wouldnāt be big enough for two people, and I was too tired to muster my French to clarify, so we chose a second pizza.
The pizzas arrived and were VERY LARGE; evidently, it was physically āpossibleā for two people to share a pizza, but the manager created a rule that a table of two cannot order one item. From my experience living in and travelling to many major cities, including Paris many times, sharing a pizza is common practice.
The pizza was good (just good, nothing remarkable), but unfortunately, I was too livid to enjoy it; we had over-ordered and overpaid for no reason. I felt tricked, as if the manager/owner thought that I had never eaten at a restaurant before and didnāt know the rules of dining. My anger grew such that at the point of paying the bill, I pulled out whatever French I could to inquire as to why such a rule (which I had never encountered before, not in any restaurant in Paris) was claimed to exist. The waitress just shrugged off my question. My partner asked for a box, thinking he would eat the leftovers, however he threw it out promptly once outside, as walking around Paris w/ a pizza box is inconvenient.
I wish I had called over the manager/owner right when the pizza was served, because I know heās going to respond to this review with something along the lines of āWell, if you were so dissatisfied, then why did you eat some of your pizza? I encourage potential customers to look at the 99.99% of 5-star reviews and the reviews of real Italians, not this nobody.ā as he has hilariously, repetitively with most negative reviews.
Iāve read Gandolfoās responses to other negative reviews. He is quick to insult, belittle, and discredit the customer and say that other Italians who have left reviews are better judges of his food and restaurant. That is why I put so much detail in my review; to assume every hole he might poke, to put me at fault.
He has also responded to others who were shocked being told that they ordered too little to be served. His responses have been along the lines of āyou are taking up the seats of those who would order more, and a minimum order is general policy in Paris to keep businesses financially afloatā. In our case, we werenāt taking up the seats of others; we were bringing in last minute, extra business. And as I wrote earlier, no other non-black tie Parisian establishment has ever made demands of how much I needed to order/eat; they have only asked whether I was eating or solely drinking, to know how to seat me. If my partner had come in by himself, would he have been allowed to order a single pizza? Is it our job to make up for your inability to manage the finances of your business? Where in writing is this policy, to forewarn people before they take the time to sit down and peruse the menu? Was I supposed to get up and leave?
In any case, the music was loud, corny Italian pop, lighting was bright, the furniture was dated, and the design/atmosphere was nothing special/romantic.
Go elsewhere; Paris offers many alternatives.
EDIT: I see that there is a response. The pizza was not 14 euros. And I only leave reviews when the experience was remarkably bad. EDIT II: Your second response only...
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