La Maison Rose — Restaurant in Paris

I don’t know where to start as 3 days later, I am still so upset on how my baby was looked at and how we were treated upon entering this place. I made the reservation for Sunday night at this restaurant. My fault, I didn’t see there was an English option on the site even though I have made reservations in English for other places in France. I did not mention that I have a stroller or if I need a high chair because my toddler can sit on a regular chair as well. When we got to the place, the lady immediately started scolding me that I didn’t book the table correctly and that we will be seated downstairs. I should have mentioned stroller and high chair, etc. I told her I am sorry but I didn’t see an English option… she said it’s right there with a flag ( her tone was demeaning from the start). After waiting for another two minutes, she AGAIN repeated that I didn’t do the reservation correctly and I should have mentioned that we were three. [ ] How many times should I be scolded to eat at a restaurant? I told her I am sorry already that I didn’t see th English option. We got seated on a two person table then while our 3-4 person table was getting ready upstairs. Husband even folded the stroller to accommodate which we do at many places anyways. By this point, both husband and I weren’t happy with this lady’s attitude. Then when our table was ready ( a young nice guy came to get us), my daughter started crying while going up the stairs. Husband was ahead of me with my daughter (19 months) and I was behind. I saw the woman’s face… rolling her eyes at my baby. I couldn’t take it anymore. I told her if you don’t like having a baby at your restaurant, we can leave right now. Her response “ others are here for a good time”. My baby literally stopped crying within one minute. ONE minute is not acceptable by this woman? She again said..you didn’t tell us you needed high chair and you have a stroller, etc. I was fuming by this point and kept saying if you don’t like my baby or have a problem, we can leave. I then just went upstairs to my husband and daughter. We would have definitely left but this place needs your card for reservation and from the woman’s treatment… I knew we wouldn’t get our money back. Food was ok,…. Not the greatest we had but not bad either. Dessert was really good. Our server Michael was very nice. When it came time to pay… my husband asked to add $ for his tip. We got to know that the “boss” will take the $ if added to card. I immediately said to my husband out loud…. “ I don’t want to give a single penny more to the boss.” We don’t carry euros, so we ended him giving $ and we didn’t have change. He deserved it and he dropped us till outside and helped us with our stroller. The two waiters here are very nice but God forbid, if you have a baby… you WILL be mistreated and your baby cannot even make a sound or else this woman will roll her eyes. We spent a week in France, eating at so many high end restaurants like Pink Mamma and Cafe de Flore, Le Cafe Marly, etc. They not only had excellent food, but great hospitality and my baby was treated amazingly in whole of France EXCEPT in Pink Maison. I can tolerate her repeatedly mistreating me but NO WAY you can roll your eyes on my baby who only cried...

Edit #2: Got another snarky reply. I’m finished with this place.

I’m revising my previous review from 4 stars to 3 because of this establishment’s snarky reply to my first review, insinuating that I misunderstood the email granting me permission to photograph, even though they had apologized to me in person after I showed them the email of permission. I feel that this is still more than fair, considering after my experience I left in tears.

I don’t want to waste any more of my time on this place, but I feel strongly that they were in the wrong and the continued rudeness toward me has warranted the loss of another star in my view.

Location was beautiful, food was good…but if you want to have an enjoyable experience and be able to take pictures of your vacation without being treated like a criminal, look elsewhere. Even after emailing for permission, they will still chase you out of the building if you take any pictures at all of the interior.

In the email granting me permission, they said as long as I don’t bother fellow customers and don’t take pictures of them, I’d be allowed to photograph inside. What I did was hold my phone to my chest (while videoing) and I walked from the bathroom to the front door in less than 5 seconds. My intention was to screenshot/zoom/crop the parts of the video where customers/staff were not present and then delete the video. To me, this was the fastest and least distracting method to get footage of the interior. I thought I was being respectful. To them, they thought I was being sneaky or something. The irony is that there is a mob of passerby’s taking pictures of guests on the exterior and they don’t seem to mind. So it seems they care more about customers on the inside of the building versus the outside. I said it before and I’ll say it again, it is my opinion that they should relax their photography policy. The customers inside the building didn’t even notice me until the staff chased me out of the building. It was the staff that ruined the ambiance, not me.

La Maison Rose was quite literally the ONLY place in all of Paris where we had a negative experience during our vacation. Here are some alternative establishments that had delicious food, amazing views, history, allow photography, and actually made our experience memorable (in a positive way):

•Le Recrutement in 7th Arrondissement (view of the Eiffel Tower) •Le Moulin de la Galette in Montmartre (moulin on top of building and featured in many famous works of art) •Jozi Cafe in Latin Quarter (View of Pantheon)

I currently live in a neighboring country to France, so I will visit Paris again. But I will most certainly steer clear of this place and encourage others to...

So, I was traveling in Paris for the weekend with my friend and I wanted to go to this restaurant called “la maison rose” which is known for its pink building with green windows and door. It’s a super cute location in Montmartre and has a cool backstory to it. Naturally we made reservations to have lunch there on Saturday 19th at 12:30. We got there 10 minutes earlier and to wait my friend wanted to take a picture of the front of the building with the name of the restaurant, the lady who worked there saw us and came off aggressively to demand for us to put my camera away and leave. My friend said she was sorry, we just wanted to take a picture of the building and she quickly interrupted and yelled "I said to put the camera away and leave, we don’t let people take pictures while the clients are there". So, we calmly explained that there were no clients in the frame, and our intention was not to bother anyone and that we where clients too and we couldn’t just leave. She asked if we had a reservation, we said yes of course, she asked at what time and we said 12:30. She left and didn’t seat us in any table, she completely ignored us and we had to wait to be seated by another younger waitress who was much kinder and respectful than the other one, who I believe was the manager, which makes everything worse!!! The food was great and the younger waitress and waiter were a lot more nice and joyful! The manager or older waitress was unnecessarily rude and I was shocked by her aggressive and condescending tone. And I would’ve left normally a place like this and not eat where I’m not welcomed but unfortunately when you make a reservation in their website you have to put your card and if you cancel or don’t show up, they withdraw 16€ so I felt obliged to stay even if I had very bad experience and was uncomfortable by her presence. I noticed she was kinder to older people and french people and was generally rude to younger foreign travelers. It’s a shame such a known place has someone like that works there. I have no issue with the restaurant’s policy, I understand it completely but there are respectful ways to say things to people, plus she acted as if I should’ve known her rules or policies when there are no signs that says no pictures! I would’ve appreciated a simple: “excuse me, we have a policy of no pictures to not bother the clients, could you please not take pictures? Thank you very much”; to which I would’ve said “of course, I’m so sorry I didn’t know this policy”. The food was great it’s just a shame someone acts this way towards you when you mean nothing bad and are just trying to enjoy...