I would like to save your time, skip...
(Post edit. 17.09)
That's really shameful to twist a lie out of a situation, so you can present a position, non existent. Your arrogants will persuade you into fail. Keep your dignity a little, bite your nails and hope next customer is not pushed away from your fake charming "tea house".
*The questionable place is 1 sq.meter big, with no possibility to enter, if there is a customer inside. The "tea house" (more starts feeling as a wrat of serpents), has a mini table and two chairs, front of the door. Was hopping that I could wait my company and convince them shop from there or at least on my behalf to join me, because I'm a tea lover. But after visiting nearby shop, not all of us were there. I did saw the table outside and hold my girlfriend with the words "let's wait them here and give me what we got to place it in my backpack..." The moment of us placing a small souvenir, CLOSED WINE BOTTLE, one of the employees came out to tell us kindly to leave as soon as possible. I immediately agreed, hasn't even made a fuss, told her in a minute we are gone. Sadly girl spoke only french... Once she did go inside, I was for those 15 seconds almost done arranging my backpack and the only thing what was left, was placing the bottle IN.. second employee, I guess the ego owner, came out, with impatient attitude, showing us with hand gestures to move away, saying it actually... I responded again with humble, yes madame, I can hear, we will be, just needed to rearrange my backpack to enter... But those word's were not even heard, she just cut me and gave another saying with attitude I'm not allowed being there and etc. What was interesting was this was happening front of a police BUS, with 2-3 police officers there. My girlfriend just responded back, "you can complain to the police officers front of us, I guess they has no trouble with us, why should you?!". In a matter of seconds I just crossed the street on the police officers side, to place that BOTTLE "I WAS DRINKING FROM..." Into my backpack, because I felt 1000% times doing that inappropriate behavior of mine next to them on the ground better. Instead of being kicked as a potential customer, who was bringing other customers with him. I am..... WOW.. really happy mentioning right now something instead being adult and... Pff, Best of wishes MADAMES. I guess that was one unwelcoming MALES shop or no idea what... Sorry I forgot " I was drinking and not a customer" sorry sorry. Best of...
   Read moreAwful place with an awful atmosphere do not recommend at all!!
Myself and my (8 year old) son were really looking forward to tea and deserts here today, however on arrival we were asked if we had a reservation, there wasnât a single person in the place so I thought this was weird, we were made to feel like we shouldnât have just walked in and they were just squeezing us in. Not a single other person came in while we were there. Not long after arriving my son knocked over a drink, immediately apologised and I was full of apologies, we were greeted with..it was actually it was crystal so you will have to pay for it!! Never in my life have a been asked to pay for something being accidentally broken. My son felt absolutely awful and hardly spoke the rest of the time we were there. The atomosphere was awful and we ate as quickly as we could and left. Totally ruined what should have been a lovely experience for us. We were told at the end that they had had reduced the charge and wouldnât charge us for the replacement drink!! I have never been made to feel so unwelcome in my life!! Whatâs worse is had they not have made such a thing about it and ruined our afternoon my tip would have more than covered the glass!! Maybe some training in customer services would help here!! Another point to note that if the tables werenât so ridiculously small maybe he wouldnât have knocked it in the first place!!
I would not recommend. I wish we had of walked out to be honest, absolutely ruined our afternoon. Imagine a place that would make a child feel awful for accidentally breaking a glass!!! And pay âŹ65 for the privilege!! Rip off with...
   Read moreA fuir!! Je me suis rendue Ă ce salon de thĂ© ce week-end avec une amie et je suis extrĂȘmement choquĂ©e et déçue de la qualitĂ© des mets et du service. Je mets une Ă©toile car il nâest pas possible de mettre 0.
DĂ©jĂ il faut savoir que vous avez le choix le week-end entre deux formules de tea time qui coĂ»tent soit 22⏠soit 27âŹ. Ces formules incluent un thĂ©, une pĂątisserie et un jus. La formule Ă 27⏠se diffĂ©rencie de la formule Ă 22⏠en ce quâelle inclue en plus 3 petits biscuits de NoĂ«l (il faudrait plutĂŽt parler de bouchĂ©es tant elles sont petites) et un choix plus large de thĂ©s. Force est de constater que cela fait trĂšs cher payĂ© pour un thĂ©, un jus et une pĂątisserie. Nous nous sommes nĂ©anmoins laissĂ©s tenter par lâexpĂ©rience en nous disant que le goĂ»t et le service seraient sĂ»rement au rendez-vous compte tenu de la notation Google de 4,6/5.
Sur ces deux points nous avons été trÚs déçues.
1/En terme de goĂ»t, jâai eu le malheur de prendre des scones qui Ă©taient trĂšs secs et sans saveur. Les scones industriels de chez M&S sont bien meilleurs et vous coĂ»teront 3 fois moins chers.. Ensuite le jus (secret garden) est vraiment sans intĂ©rĂȘt: au goĂ»t on dirait du nectar de pomme industriel chauffĂ© avec des Ă©pices. La sĂ©lection de thĂ© est large mais les goĂ»ts sont assez similaires et les prix exorbitants (9⏠pour un thĂ©). Je ne peux pas me prononcer sur les autres pĂątisseries. Les biscuits de NoĂ«l Ă©taient tout ce quâil y a de plus basique.
2/En matiĂšre dâexpĂ©rience, lâendroit est certes mignon mais trĂšs trĂšs petit: vous ne pouvez pas trop vous mouvoir sans faire tomber un objet de la dĂ©coration. Trop de monde et pas assez de place. Nous sommes restĂ©es un peu plus dâune heure et Ă deux reprises soit la serveuse ne manquait pas de faire renverser de la vaisselle par terre soit un client faisait tomber de la dĂ©coration sans faire exprĂšs. Ensuite la propretĂ© laisse Ă dĂ©sirer: sur notre table, il y avait un mouchoir usagĂ© par terre et un autre sur le bord de la table qui nâavaient pas Ă©tĂ© ramassĂ©s. Il faut Ă©galement savoir que les verres dâeau sont distillĂ©s au compte goutte.
Enfin, le plus choquant de cette « expĂ©rience » est le fait que la rĂ©servation nâest que pour une heure et quinze minutes top chrono. Nous nous sommes littĂ©ralement fait chasser au bout dâune heure et quart alors mĂȘme que nous nâavions pas fini de prendre le thĂ©. Nous avons fait remarquer Ă lâune des serveuses que cela Ă©tait court comme durĂ©e pour prendre le thĂ©. Elle nous a rĂ©pondu impassible que cela Ă©tait indiquĂ© lors de la rĂ©servation et que les clients ne sâen plaignaient pas (argument Ă©videmment indiscutable). Le premier point est faux car il nâest indiquĂ© nulle part dans le mail de confirmation ni de façon visible dans les diffĂ©rents supports disposĂ©s sur la devanture et Ă lâintĂ©rieur du salon de thĂ© que la rĂ©servation dure une heure et quart.
Jâai indiquĂ© que je souhaitais finir mon thĂ© Ă 9⏠avant de partir et la serveuse est revenue cinq mn plus tard pour nous presser de partir car la prochaine rĂ©servation Ă©tait arrivĂ©e. Entre temps, nous avons eu droit Ă des messes basses et des regards appuyĂ©s de la part des 4 serveuses qui Ă©taient tassĂ©es derriĂšre le comptoir. Nous avons compris quâil fallait partir sur le champ.
Ce salon de thĂ© est tout ce qui se fait de pire dans la capitale et prouve que nous vivons dans une sociĂ©tĂ© insensĂ©e qui privilĂ©gie lâapparence au dĂ©triment de lâutilitĂ© rĂ©elle des choses. La dĂ©co est sympa mais vous nâavez rien dans lâassiette et la qualitĂ© de service est vraiment dĂ©plorable. Une logique de rentabilitĂ© poussĂ©e Ă lâextrĂȘme et des choix douteux en terme de gestion: le salon de thĂ© fait littĂ©ralement 20m2 et vous avez 4 serveuses qui se marchent dessus.
Ne tombez pas dans le piĂšge de avis Google trĂšs positifs car vous en aurez pour...
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