McDonald's — Restaurant in Strasbourg

I have never left a negative review and never been propelled to leave one but this was such a weird experience that I think it deserves a critique: We ordered 2 beef burgers, 2 fries and 9 nuggets. It took awhile for them to give us the food but once the tray arrived, we noticed that the burgers were chicken rather than beef so I talked to the waiter, gave him my receipt and he took back the tray to return with our actual order. Lo and behold, he returns with one beef burger and one chicken burger. I go to the cash register again, explaining that I had already given the receipt to a waiter (who was no longer in the establishment for some reason) and our order was still wrong. They find the receipt, make a beef burger and give it to me, alongside the receipt. At this point we had been waiting for half an hour to get our order and begin eating. However, when I returned, we also realized that the nugget bag, which had a ticket clearly saying 9 on it, had only 6 pieces. We gave up and ate our food but we are definitely not eating...

Worst McDonald’s I’ve ever experienced, had a time limit so I was in a bit of a rush, waited 50 minutes with a friend no food, went to the cashier at that point, she flat out refused to listen to us, there was only one person actually serving the food who was under serious pressure, asked cashier for a refund, refused to acknowledge us, manager came out and started screaming at the staff, had to run out of McDonald’s with no food and no refund, people who I knew who actually got their food after a 30 minute wait said chicken nuggets were stale and the McFlurry’s were disgusting. Tables were left unclean no one going around cleaning them or collecting the table services. Paid €19.60 for a meal which I never got and have yet to get a refund, I have contacted my bank for a refund and have yet...

Waited 36 min to get a cold burger fries and water... For a fast food restaurant nothing there is fast. I had to go to see why my orded was so late.. a young lady was surprised that i haven't received it yet since already they were serving the order number 67 while mine was 55... yet she couldn't manage to find my order and asked me to return to my seat so someone will bring it ... I don't know what happened but...i finally got cold fries and burger.

The space is super dirty... the tables probably were cleaned in the morning and that's it... coca on the floor... stains food on the tables ....

If the tables are like that i don't know what s happening in the kitchen.

I do not recommend this...