READ BEFORE YOU GO. This restaurant and the managers that is on the video tried to charge us illegally 15€ per piece for bringing outside food. Here is the story — since we arrived late and the kitchen was already closed, we decided to order a bottle of wine and two cocktails while letting the stuff know in advance that we will get food from outside. Minutes later, the manager that’s on the video, came and started demanding payment of 15£ per piece for the outside food that we ordered. We explained that this is because the kitchen was closed and that we really did not want to leave the restaurant considering that we already ordered a bottle of wine and some cocktails. The manager then started shouting on us and threatened us that if we do not pay 15€ per person for the outside food that we got, he will call the police and get us kicked. He then started shouting in front of all customers to another waiter “get them out” in German (we were non-German) while dialing the police to escort us which was very unnecessary as we have already finished our bottle of wine and the cocktails, and were on our way out. What he should have done is telling us in a nice pleasant manner in English that outside food is not allowed. He failed as a problem solver and a manager in our eyes - a real manager would have handled this differently.

What a shame, really, as we had a reservation for tomorrow during lunch time as we really wanted to try the food. The restaurant’s staff and management needs training and to loosen up their tone with their paying customers as I see other have similar complaints, too..