Nathanja & Heinrich Café / Bar Neukölln — Restaurant in Berlin

I often come here and always enjoy the atmosphere. However, last night we met this waiter who wears a black vest, asked us for tips in the end. When we optioned off, he insist that they work hard for this. Then he asked was it our culture that we didn't do tips? As I don't drink alcohol, I ordered a ginger water mit orangesaft (while there was no orangesaft for some reason only ginger water) which cost 4.5 Euro.

It was very unfriendly, and we didn't say anything after that but left a weird feeling. I told this to my German friends, they told me they were never asked for tipping, maybe he thought we were tourists to have a try on us, then insult us. I wonder if the culture his from really have this tipping culture as well.

I'm used to the tipping culture in the US while I was there. They have real "service" though, the staff rely on tips instead of salary to get paid, and they did offer an amazing service - smiling warmly and ask how are you doing, and if everything's good. Here in Berlin, as same as the gloomy winter weather, the staff's mood are also unpredictable, I always have the feeling that I may offend some staff in resturant or cafe, as a customer I also have to please waiters to keep a happier vibe. And for bar staff, some of them are almost as tough as the "cool" bouncers. I had better luck coming here before, but perhaps because that I always had German friends to come along. This time is unfortunately rude, inappropriate and even racism.

To answer the waiter, yes my original culture by birth does not have tipping culture, and it also doesn't really work here in Berlin, especially when the service is only giving and taking away cups in a cold fashion. I hope your boss would pay you salary for your hard work, as it seems like the place is always packed. And I'm not live in a faraway land, I'm actually your neighbor. So maybe we will see each...

One of the most memorable café experiences I’ve had in a long time. From the moment we stepped in, the space felt special — a beautifully aged interior with raw walls, vintage wooden furniture, soft candlelight, and natural daylight streaming through the windows. It had a calm, lived-in charm that felt both intentional and honest. You can tell there’s history in the space, and it adds something real to the atmosphere.

The coffee was exceptional — rich, smooth, and perfectly balanced. Each cup was served with care and attention to detail. We tried several varieties, and every single one was consistent in quality. The desserts were equally impressive: fresh, flavorful, and clearly homemade. The slice of chocolate tart I had was especially good — not overly sweet, just right.

What stood out most was how comfortable and welcoming everything felt. It’s the kind of place where you forget about time. Perfect for a quiet conversation, a break from the day, or just to enjoy something simple done really well.

If you appreciate thoughtful design, excellent coffee, and a unique atmosphere that doesn’t try too hard — this is the place. I’ll definitely be...

If you are a big group, don’t go there. They treat you like a group of monsters looking down at you as if you did something wrong to them by just entering the bar. We split and follow their rules. Basically the staff were shouting at us like we were their soldiers. I ordered a drink of 0.2 sparkling wine. They didn’t pour 0.2, so when I ask them to match the mark of 0.2 on the glass, she was like no I don’t do that. I was like that’s so unacceptable. So I refuse to take the glass and I left. Then the manager came out and scold me blaming me for not letting her know. I’m like huh you wrote 0.2 in the menu, and you refuse to give me what’s written. And now you are like blaming me for that? This was one of the mooooost ridiculous experience I ever had in a bar. I know it is know easy to work in a bar, but not giving what is promised on the menu is too much especially when I...