Shaniu’s House of Noodles — Restaurant in Berlin

I dont usually do reviews unless I'm asked but I'm going out of my way to do so because of how bad of an experience I had. Local friends said we would have to wait since it's busy and popping and we were okay with that at first. We were a party of 6 and after about 30 mins of waiting we told the server we were ok with sitting 2 people per table or split 3 and 3 or sitting 4 and 2, we just didn't want wait any longer since it seemed like the table we were waiting to get up so we can be seated were going to sit and talk for a while. They ended up sitting for another 40 mins while the server kept pushing us back saying to wait they're paying and will leave soon. We were seated and another table sat down at the same time right as the big party left. Our drinks were taken promptly and served quick, but something I've never experienced happened to me. The table next to ours asked how cold the beer was (not that cold), so the server asked if he can borrow one of our drinks for a second and let the table next to us touch it to check. We ordered our food and the food was coming out at a good pace. I don't know the name of the noodle dishes we got, but to keep it simple I'll call it noodle A and B. We ordered one noodle A and two noodle B, but we were given two of each. While halfway done noodle A (the dish we got for free) the server comes to us and says he gave it to us by accident and proceeds to take the dish away. I was actually baffled. We ordered 10 dishes, so it's not like we knew and were purposely trying to get a free meal, but I mean what are they going to do with the rest? Throw it away ? After making us wait that long I feel like the least they could do is just let us finish the dish. I give this place 2 stars because the food wasn't bad, but there's a lot of good food in Berlin. Overall I'd recommend just going somewhere unless you're dying to try some Chinese food, but there's other places close by that serve good Chinese...

Arrived, and a guy serving saw me waving and didn't give attention. My wife then sat on a table, and he smiled and came to her. Didn't clean the table. There were cigars on it. Then we ordered and the food was really tasty with their spices and everything. I got the beef noodles and korean fried chicken. I'm a bit disappointed with the quality of the ingredients. Beef looks like cheap cuts of meat. The fried chicken is exactly the same as the one i bought at Go asia stores available over berlin, which is frozen. Dumplings with veg, my wife ordered (she was vegan), was kind of tasteless. Then, at the end, we took a while to pay because they were in a rub all the time, we waving to pay several times and still take a while. After paying, the girl that charged us on card tried to force us for a tip when we asked to split the bill that was 45 euros. I paid 25, and she was already putting 25 euros on the machine without asking. Then i said 20 to charge on my wife card, and she made a really unhappy face like we are in New york refusing tips (what i also dont agree to be forced to give, needs to come naturally by the service quality). To get more tips, improve service quality. The place was packed, so you have room and funds to hire to improve service. Clean the tables after ever customer. I mean, clean the table itself. Not just remove things from it. Higiene. When people arrive, serve them equally. Not just the ones looking "fancy." Don't force tips. You need to deserve it (I always give good tips when to who earn it) Improve ingredients quality ( I cook often, and i can tell the quality easily, and you guys don't have the best in town). The price was reasonable. They were polite, smiling, and quick. The chubby girl was pretty nice (sorry, I don't remember your name) Looks like a family owned place, but i have the impression they don't cook with the same quality that they cook for...

Because the restaurant sits are just full. I waited outside of the door as the1st person. There were a couple behind me, soon there came more people behind. I was being very polite and standing there - waiting for their management. However, everyone else behind got served by the waitress (who they were? - they were an European couple, and Two Chinese male). I was still waiting alone there, a young Chinese woman alone - looking at them - no one sees me even if I was the front. After I stepped in the restaurant and try to ask for a menu multiple times finally someone bought me a menu. Right after the boss said to the waitress who bought me the menu “don’t serve her now! You go to that table for their payment !” (And said sth very much like : need to taking care of the Europeans instead of the Chinese because the Europeans are more important.) as well as “ah you will have to wait very very longggg!!” At the end I didn’t want to order anymore. Because the boss is very rude to their waitresses. From what I see, the waitress was nicer even, at first she ignored me then after I said “why people behind me got the service?” She admitted this mistake. But the boss taught her the wrong way - how it should be - which is fair to everyone ! He taught his workers how to please the “important audience” (white people, male in general). From here I wrote just what happened to me and what I have seen - yes, In this picture, in such a crowded restaurant (other people are waiting outside standing in 35degree), this beautiful young man just have his drink and read the book, while when I looked at him I found that he wasn’t interested in his book but was just using book as an excuse to sit there and observe the other waiting people, eating people, and stressed people, and enjoy the privilege that the boss has the concept of “White...