The Pho Bar — Restaurant in Berlin

Where should I start???!!!!! We asked for a beer, 2 cola, 1 tiger beer and 1 viatnamese HOT coffee, after 30 minutes the young man claimed that they didn’t have anyone behind the bar and he didn’t know when we would get our drinks. He saw i got a little angry and after 10 minutes brought 1 beer and 2 colas. After another 5 minutes the coffee, he had asked me if I want it cold or hot and I SAID HOT, however what i received was cold. After all this he told us that the rice was finished and we should have it with noodles. But we didn’t want noodles and in our opinion it didn’t go with the red curry sauce we hd chosen. This where the arguments started. The woman behind the til gave me a bill of 140 euro of which we had received not even a quarter of and said if you go i will call the police. We hd a little baby with is who was crying, we didn’t want to pay 140 where we had only received 30 euro worth of food and everything late and cold. Cola without any fizz and warm etc etc etc. it was a night if horror with extremely bad service and poor poor quality of food. My advice DO NOT GO TO THIS TERRIBLE RESTAURANT WITH BAD UNFRIENDLY RUDE, EXTREMELY RUDE SERVICE. They want your money but can’t deliver. Auch a...

Beforehand they say they can make gluten free food, yet if you order this, they sometimes don’t understand (can’t speak english well). And when you get the wrong food (with gluten) they try to gaslight you into thinking YOU ordered the wrong dish. (Even-though you received that dish but without gluten before you ordered it a second time). After this, they also gave us a dish we definitely did not order and they looked very annoyed, we even still decided to eat it because we did not want it to go to waste! (And had to pay for it). Doesn’t matter if you speak out the exact name or even the number of the dish. Because of the bad English the chances are big that your order will be wrong.. On top that we got there at 9 and received our food after 10:30 pm. (The time they close so they were also annoyed at that) you can imagine how hard we rushed to eat all of that. And you can only pay cash unless you ask really nicely because you don’t have enough cash on you..

The food was good, but I wouldn’t recommend it after this experience and...

ordered vegetarian lunch combo and clearly pointed it out on the menu. Got served everything with chicken and luckily i had someone to help me identify that it was chicken. They replaced the main course, but never replaced the starter, so that chicken dumpling was just sitting on the table. At this point i was done and just wanted to eat and leave. The store and the menu states things in english, but the assumption that ordering in english gets you the right dish was a wrong assumption. I paid at the counter and walked away and then had their server run behind me on the street to charge more, as they didn't charge me right the first time (stopped me for 3 euros for the water i drank).

looks like a nice place, if you dont have dietary restrictions and can speak german. the overall ambience was good as well. If you have dietary restrictions, i would just make sure that you communicate...