Ding Ding Sheng — Restaurant in Frankfurt

In conclusion: If you don’t want the owner's recommendations, this place is not for you. If you plan to pay by card, be prepared for an extra 10% tip. Always ask for a detailed bill when paying. If you don’t want to be forced to buy plain rice, go to another restaurant where rice comes free. If you don’t want to eat too much, be prepared to deal with someone’s attitude.

That day, we originally planned to eat at a Malaysian restaurant we always visit, but since the owner was on vacation, we wandered around nearby and saw that this restaurant had fried rice and pan-fried dumplings on the menu outside. We decided to give it a try. Actually, there were two people ahead of us who were about to enter, but they said they had the wrong place and left (in hindsight, that should have been a red flag). So we didn’t wait long and went in. After we sat down, the same assertive woman mentioned in other reviews brought us plates and bowls that had dust on them. When we were ordering, she showed her controlling nature: we ordered two dishes and a portion of pan-fried dumplings, and she kept insisting that it wouldn’t be enough for us. It was just two adults and one child — we assumed rice would be included like in other Chinese restaurants. I said there would be rice, and if it wasn’t enough, we’d order more. She wasn’t happy and said, “Whatever.” I mean, how would an outsider know our family's appetite better than we do?? Also, I wanted to order meat chunks, but she insisted we change it to sliced meat. Sliced meat isn’t bad, but I specifically wanted the texture of chunks. Maybe she was trying to give us a more authentic Chinese experience, but shouldn't she also respect the customer's preference? She never mentioned that rice would be charged separately. At checkout, since we paid by card — just like other reviewers said — she automatically added a 10% tip. My husband didn’t know and even rounded...

I had the most disrespectful and disappointing situation and service at Ding Ding Sheng China Restaurant today! When I sat down the waitress had trouble understanding what I wanted since she didn't speak german or english. Some friends or family from the owners also sat in the restaurant and they were loudly talking to the owners the whole time while their kid was screaming and singing which was super disturbing while eating because of the volume. It's unprofessional towards regular costumers to loudly chat throughout the whole restaurant with people you know. When I wanted to pay my lunch for 13€ the waitress got mad when I wanted to pay by card and refused. I then told her that I specifically asked in the beginning if I can pay by card to which I received a nodding yes from the first lady who let me in who apparently didn't speak proper german or english. The lady at which I wanted to pay then started getting even more mad and yelled at me for not cooperating. I was shocked to be yelled at inside a restaurant and being made responsible for making a huge problem. The whole staff there seemed extremely unprofessional as family and friends walked behind and in front of the service area as if it's normal thing even though they were wearing private clothing. Anyways after I raised my tone as well because they started yelling at me they let me pay by card. I will not come back here again ever as the service and the human handling was awful! The fried rice with chicken was bland with no taste and zero vegetables except a ton of onions and...

I'm perplexed how a restaurant prioritises making a quick buck over decent (or minimal) customer service, thus essentially making them never wanting to come back again.

To start it off - the food is not bad, but also not mindblowing. Taste is generally quite mild compared to most Chinese places I've been to, while the prices are a tad bit higher.

The lady which mainly attended to us was very kind and sweet, but the same sadly cannot be said about the other two. One man continuously bugged my friends off with weird gestures and jokes, while one lady (which I presume is the owner) was downright incomprehensible.

First she overcharged the bill that was given to us. Was a small extra amount, and I guessed it was a mistake, so no big deal. But then we found out they charge extra portion of rice in the given bill, which we DID NOT order at all. I brought this to the (owner) lady, and guess what she said? "But the amount of rice we gave you was exactly that, so that's the price" - then brushed me off.

I was dumbfounded. The weirdest part of all - the other (nice) lady supported what I said, but the owner seemed hellbent on the fact that we were not even aware of. And the other (weird) attendant later told us that he thought we were right when seeing us off.

How does this restaurant even work??

Honestly, putting aside the atrocious service, you are just better off looking for another place to eat, since this area is hugely competitive with other popular restaurants. Don't come there without reservation though, or you'll end up...