Disappointing Experience - Will Not Return
I wish I could give Humm Kuch a better rating based on the food alone, but unfortunately, our overall experience was deeply disappointing.
From the moment we arrived, the staff were extremely rude and made us feel unwelcome. The service was downright awful, and it seemed like we were an inconvenience rather than valued customers. My son has autism, and instead of being accommodating or understanding, we were treated with a noticeable lack of patience and kindness. This is simply unacceptable in any establishment.
While the food was good, it certainly wasn't good enough to justify the terrible treatment we received. The unwelcoming atmosphere and poor service left such a bad taste in our mouths that we won't be returning, and I can't recommend this place to anyone.
If you’re looking for a place that values its customers and provides decent service, look elsewhere.
Response to owner Your response alone says everything, I suggest you go back and read your reply. It comes across as very passive-aggressive and unsympathetic to your customers (What's with the capitalisation of some words? Is this really necessary?) Very poor response from the owner!? You're ego tripping, my friend.... you've just solidified my decision about never returning to your premises. Thank you. It's clear from many of the reviews here that I'm not the only one who thinks the service sucks. Maybe you should think about changing your own mindset to a more calm and peaceful one, it might help you have more patience and compassion for your customers, which will only help you in the long run, particularly if you plan on staying in the...
Read moreI wanted to visit this place for a long time. I am not a vegetarian but I do love Israeli Lebanese and in general Mediterranean cuisine as I am Greek. This place is heaven for vegetarians. I tried hummus with aubergine puree. It was very tasty but heavy to digest. Loved the handmade pitas. As for Tabouleh it was the worse I ve ever tasted. I don't know what kind of spices they used but it tasted weird. Big portions and good prices. Have in mind that no reservations can be made in advance so first come first served. The ambiance is cosy but the staff was kind of rude not smiling not willing to give any info. Also have in mind that you have to go order yourselves pay and pick up also the food when prepared within few minutes. Do I recommend this place? If somebody wants to have a casual and quick lunch /bite/ dinner for sure. But personally I don't think I d visit again as for me dining out is not only the food itself but feeling welcomed, having time to eat enjoy and spend time not like going to...
Read more100% Vegan Restaurant: A 4 from 5 & this is why:
I will start with the food rating. My orders were: „Mixed Plate“ (Gemischter Teller), Fries, the „moving mountain burger“ & two homemade lemonades.
Let’s begin with the moving mountain burger…. This was close to perfection. I ordered it with cheese. From the taste to the texture it was spot on! I’ll give it a 5/5. The fries were ok, could have used a bit more seasoning 3.5/5. Next up, the mixed plate, it was good, but I have had better of this sort of meal. 3.5/5 Lastly the refreshing lemonades, great! 5/5
I could and will recommend this restaurant. By the way, their menu offers many different options and therefore has a HUGE VEGAN Selection.
Thanks for supporting the customers decision, to go against animal cruelty and offering vegan alternatives.
For more impressions, have a look at the attached videos & pictures.
Take care &...
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