Classic, stylish, romantic, peaceful hotel, with pretty spacy rooms.||The hotel is rather known for its two star restaurant. It is a relatively large building, with only 11 rooms & suites, which makes it specially personal.||Highly service minded, and helpful, Reception personnel , and quick check in. In fact, the service level is in line with any international Five star, high end hotel.||Generally high service level, and eye on details, as in-room evening make-up, pillow choice, fresh strawberries, and classy pralines.||Location is on top of the Blankenese hill, overlooking the sea, but with reasonable walking distance to both center, as well as seaside, with its various coffee houses, restaurants and bistros. Not though, to forget to reserve one evening at in-hotel restaurant “Seven seas”, by Karlheinz Hauser.||Many stairs to and from hotel, and makes sense to bring good walking shoes.||Rooms are fairly spacy, and cleaning is excellent.||In-room lamp switches need a bit of civil engineer knowledge, or experimenting.||Swinging bathroom doors, are not for shy couples, as not really hermetic.||Bathroom is a bit small, as in typical historic Hamburg houses.||Bathroom shampoo, body lotion, soap, etc are high end branded (“Molton Brown”).||Avoid potential “shower chock” by remembering, left of the two higher located shower tabs is for the ceiling shower. Right tab is for the hand shower. Below is the regulation of water temperature.||Shower doors go outwards, which may create a bit of water leakage on the bathroom floor.||Wifi is not super strong at room level, and requires re-log in, at each new session.||Rather a hotel for adults. Perfect for a romantic couple celebration. Surely a great hotel for a high end wedding, with guests staying overnight.||Notable, the best entrance is from the “back door”, where there is a bell for calling Reception to open.||Easiest reach, by cab (approx. Euro 8, from Blankenese Tram station, or bus 48, and step off at “Wasberg”)||Small spa & sauna area is missing, and surely would add to the overall...
Read moreClassic, stylish, romantic, peaceful hotel, with pretty spacy rooms.||The hotel is rather known for its two star restaurant. It is a relatively large building, with only 11 rooms & suites, which makes it specially personal.||Highly service minded, and helpful, Reception personnel , and quick check in. In fact, the service level is in line with any international Five star, high end hotel.||Generally high service level, and eye on details, as in-room evening make-up, pillow choice, fresh strawberries, and classy pralines.||Location is on top of the Blankenese hill, overlooking the sea, but with reasonable walking distance to both center, as well as seaside, with its various coffee houses, restaurants and bistros. Not though, to forget to reserve one evening at in-hotel restaurant “Seven seas”, by Karlheinz Hauser.||Many stairs to and from hotel, and makes sense to bring good walking shoes.||Rooms are fairly spacy, and cleaning is excellent.||In-room lamp switches need a bit of civil engineer knowledge, or experimenting.||Swinging bathroom doors, are not for shy couples, as not really hermetic.||Bathroom is a bit small, as in typical historic Hamburg houses.||Bathroom shampoo, body lotion, soap, etc are high end branded (“Molton Brown”).||Avoid potential “shower chock” by remembering, left of the two higher located shower tabs is for the ceiling shower. Right tab is for the hand shower. Below is the regulation of water temperature.||Shower doors go outwards, which may create a bit of water leakage on the bathroom floor.||Wifi is not super strong at room level, and requires re-log in, at each new session.||Rather a hotel for adults. Perfect for a romantic couple celebration. Surely a great hotel for a high end wedding, with guests staying overnight.||Notable, the best entrance is from the “back door”, where there is a bell for calling Reception to open.||Easiest reach, by cab (approx. Euro 8, from Blankenese Tram station, or bus 48, and step off at “Wasberg”)||Small spa & sauna area is missing, and surely would add to the overall...
Read morePositive: The location is great. There the accolades stop. We came here for a local company - they wanted to provide a prime place to train their high-potentials and followed the reputation of this place. Terrible experience for all of us, despite the rooms (only 11) nice and tidy, but old fashioned. Upon arrival on a Sunday I walked into a graduation ball with hundreds of 18-year olds apparently on high alcohol levels. Monday morning first thing going to breakfast I had to walk past open door restrooms smelling of the consequences of alcohol overuse, bottles still piled in the restaurant, floors sticky of what I don't want to know. Staff was apparently still tired from being overstressed and desperately tried to clean the place in dispair. Service on Monday was spotty. dinner with "rumpsteak" was a chewy piece of skirt steak on food-truck level. The experience continued Tuesday with a walk through a still untidy restaurant to the breakfast nook where the server for breakfast excused the chef taking deliveries. The server had the prepare our egg-dishes on his own. He then announced two other graduation balls, one of which 'notorious" for the police showing up. Enough for us to walk out and go to another hotel. The following morning one of our group had to pick something up at the hotel and had an even worse experience walking over, let's just say bad smelling stuff. This place is a party hall with a hotel attached. They are harvesting the reputation of a famous two-star owner/chef, but the experience is out of control and on lowest level. Staff apparently are culinary school apprentices abused as slaves just to being able put the name on their CV. They are trying their best, but without management that is not enough..How in the world this place got rated four diamonds and five stars I don't know, and I don't...
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