ShaWINGz — Restaurant in Landstuhl

Okay, so the wings here are good. The sauces are awesome and unique. For what you pay for, you get a lot for your money and that's about it for the positive. Unfortunately this place is known for its poor/bad service and I didn't want to believe the reviews but everyone is right.

In my experience I went on a Wednesday night with a friend. After reading some reviews online and finding their Facebook page I called to make a reservation and no answer. I was able to make one through Facebook which was interesting to me. How can you answer Facebook but not the phone? When we arrived we noticed that there were several empty tables with completed meals still on them. So no one was bussing the tables. We stood by the doorway waiting for someone to greet us but nobody came. We made our way to bar to find our waiter/bartender talking with the chef/waiter/manager (I think) and some guests. I wasn't getting good vibes from the sloppiness of the main dining room and the lack of attention to new customers.

Once the bartender asked me if I was the reservation I said yes and then the Chef told us to find a seat wherever we liked, the only problem is that he hadn't cleared the tables yet. Then he informed us that there was a bottom floor also. We checked it out and we decided to sit in the main dining room.

Once he cleaned off a table he explained the origins of the place and how many they have in the area. After that I asked about the specials and he informed me that Wednesday nights they offer 5 extra free wings for every 10 that you buy. That wasn't stated in their advertisements but I didn't mind since I was going to buy 10 anyway. After looking at the menu and the long list of sauces, he offered some samples. We tried the "Spong Bob" and the "Chuck Norris," both were sweet and spicy and had plenty of flavor. So once we were ready to order the Chef went away and the bartender came to take our order. This is where the service for the night got bad and went crashing down.

The Bartender asked us what we wanted I informed him that I wanted to 10 wings and that I wanted to split the sauces. He then said that you can't do that when the chef stated that you can. The bartender slightly fought with me about it then gave in and said he would do it, I then reminded him about the extra 5 wings because I saw him write me down for just 10 wings split by 5. The bartender apprentantly didn't know about the special or didn't want to give it to me because he put up a fight about that too, but I stood my ground and he rewrote his math on the paper. My friend made his order the same way and we were pretty much good to go, but then I had a side of ranch.

The food came out in a decent amount of time and to my surprise the wings came with fries and side of some cream cheese. I didn't care for it but it was part of the plater. So for 9 euro you get about 15 wings with fries, not a bad deal at all even if you have to pay an extra euro for Ranch or Blue Cheese. But the bartender didn't bring my ranch. To make a long story short I asked the bartender twice within 35 minutes for my Ranch and he never gave it to me. The chef was walking in and out of the restaurant then decided to ask us how we were doing, i was so frustrated about the stupid Ranch all I could say is "I'm still waiting on some Ranch Man!" The chef immediately said that he would get it and within 30 seconds i had my ranch but it was basically too late because I was already full. LOL.

So to finish this long review, the poor service and lack of knowledge from the bartender/waiter along with the dirty tables and crazy inappropriate youtube videos playing on the TV's make this place a two star. What I did notice is that there were lots of people picking up orders to go. Plenty of reviews have stated that their delivery can take up to two hours and arrive soggy. So the best advice I can give is do what the locals do, order takeout from online or by phone and pick up your wings in person. You'll be happy you did and you'll have plenty of...

My first time eat here was a pick up order. I had lemon pepper and I believe honey bbq. It was ok. But I’ll put that mostly on me not getting there at the time that the food was ready. But the lemon pepper was soo salty. Again, SALTY, not too lemon or pepperish. Dray rub too, I prefer wet lemon pepper (east side kid). This recently I dined inside. It was during a festival and during the day so it wasn’t busy, I believe around 2-2:30ish. The waiter was very friendly, it’s American style restaurant. The have a very long list of wing flavors but I must admit, half of them are weird like “pb&j” and “cheese burger” flavor. This time I had atomic and spicy honey mustard. I also had fried pickles and French fries. So the pickles were awesome, fried were really good, atomic wings were really good. The spicy honey mustard was really just honey mustard with a drizzle of buffalo sauce. Very saucy, which is good to me BUT the honey mustard smelled kind of....funky. Almost spoiled smell to it but I think it was the type of mustard sauce they use. Didn’t taste bad but not worth it, to me. I would stay away from all mustard based sauces but everything else was great. Food came out about 10-15mins after ordering. Got my beer almost immediately after ordering. The venue is cool too. Only other con is they they don’t take card, BUT they do take both euro and dollars....

Used to be better.

Sometimes the food is just ok, and other times it's quite good. So a bit inconsistent, but we usually returned because it's nice to have wings and a taste of America sometimes. However, this time wasn't so good, again. The wings had hardly any sauce on them, and therefore no flavour. The fries were quite overcooked, and just bland and dry. The hotdog that was ordered with everything on it only came with mustard yet was still full price as if everything would've been there. We order to go, otherwise I would've definitely said something in the restaurant. It's definitely not as good anymore. They also no longer have wraps, or haven't had them in quite awhile.

I did see that the restaurant is looking for kitchen staff so maybe they can get it together and make it better again. Not sure if it'll be worth the drive for us...