I've eaten here many, many, times in the last several years, but I have never experienced service so poor.

I arrived for my reservation at 17:00, and was brought to my table. I was waiting for a friend to arrive, and I was never asked, in the 15 minutes I waited, if I would like something to drink. My friend arrived and sat down with me, and we still had non-existent service for the next 15 minutes, (mind you, I have now been there for half an hour). At this point I was trying to get the attention of anyone from the Staff of the restaurant. I finally got someone to notice me, and she said she would get someone to serve us... 10 minutes later, she came back to take our order.

Please keep in mind that this was at 17:45, or 18:00 when the Staff decided to take our drink order.

The restaurant was not busy at all, as the lunch rush was long over, and the dinner rush was hours away from starting.

After our meal, my friend ordered a beer and some fries with ketchup and mayonnaise. 20 mins passed, and I asked the Staff if he was going to receive his order. It was brought shortly afterward.

Then it was time to pay, and the Staff was ready/willing to serve us immediately. I was shocked to see that we were charged 1.80€ for ketchup and mayonnaise, 0.90€ each. For a restaurant that receives well over 120€, (minimum), from me everytime I am there, there should be embarrassment for such penny pinching.

With all the other Steakhouses in Stuttgart, and the surrounding area, I see no reason to continue to give my hard-earned money to Abacco's.

Longstanding customer lost.